не дружелюбный not friendly

Rested in the spring of 2015 with the whole family, my husband and two children. Vacation was very busy this time. We were accommodated in two rooms, my daughter and I in one. Husband with son in another. Complete nonsense when you consider that children are small for another 3 and 10 years. Reception is not very friendly. In a restaurant, you can easily run into rudeness. Not to mention masseuses. Rude women and hacks. During the session, they talk to each other. It's not ethical at all. I came to rest and relax. The male massage therapist does a very good massage. The food is just awful. So I haven't eaten on vacation yet. . NO fruit and dessert. Portions are small. Zero salad selection. When asked where the fruits were, they answered that when we have diabetes, then they will bring us fruits. HORROR !!! ! The pool is cold. The air conditioner blows such icy air that even a tiny sauna does not help. My husband came down with a fever after visiting such a sauna. The pool staff are rude. My son was 10 years old. He was prescribed a pool. Since he is small, I must be present with him. . I was forced to pay for all the pool sessions myself, so that I could swim with my son and look after him. Then the shift changed, another guy and a girl came and did not let me in for the next session. They said here is a chair and sit down. I asked why I was forced to pay??????? ? They say come and swim later. With the children's room the same laughter. One evening, a nice, friendly woman came up to us and took us to the NEW playroom. She showed me everything and said come tomorrow with her daughter. Nurse has the key. Well we've come. The nurse said today there is no key. We came again the next day. The nurse again said that there was no key. We began to resent because the daughter began to cry. She then saw two days earlier the room was opened and there were a lot of toys. To which the nurse was rude to us and said that if she gives us the key, she will be fired and left slamming the door. This is the kind of vacation we had. In different rooms and from all sides rude people!!!!! !