Хороший отель Good hotel

My wife and son traveled by car through Belarus and Poland, leaving my daughter to my grandmother. I recommend purchasing maps of Eastern Europe for a road trip, without them it is rather difficult to navigate, especially in cities.
I liked almost everything in the hotel:
- location, quite close to the historical center, you can even walk (two kilometers). There are tram stops and a metro station nearby (they didn’t drive around Prague, there was no need, you can get everywhere by public and it’s more interesting in terms of communication and observing the lives of ordinary people).
- free free parking near the hotel, which is important for car travelers.
- the room, bathroom and hotel are clean, the breakfast buffet is quite tasty and varied, there is an elevator for the upper floors.
- comfortable beds, pillows, blankets, slept well, despite the noise of trams from the street, as it did not interfere.

- 24-hour reception, it has a safe for clients, but it is generally not needed, because. the hotel staff in every possible way (not only in words, but also in deeds, even in small things) emphasized that they do not steal or deceive in their hotel.
- just infa - extra trouble (extra bed in the room, for example, for a child, we ordered one for our daughter, but on the eve of the trip she rattled snot and we decided not to carry her on a long journey) costs 10 euros / day and is quite a bed located low above the floor, I don’t know if it has legs? We did not have time to cancel it and found it in the room, the next day it was removed and they did not charge for it.
Did not like:
- not all receptionists have access to information about the prepayment (booking) for the room, especially those who are on duty at night. We, according to the already established tradition, processed visas on our own and the hotel asked me to pay for the reservation for one night in order to send me a confirmation for the visa center. The payment for the reservation was made, but when I tried to resolve the issue of paying for the rest of the hotel, for some reason, the prepayment was not taken into account in the final amount, and the woman at the reception could not find out whether there was an advance payment or not, she turned out to have limited rights access. It is good that I began to deal with this issue in advance, and not on the day and hour of departure. In general, the issue was resolved thanks to Barbara (apparently she is in charge of accounting) and Andrey Dalib (he has wider access rights, he is on duty only during the day, but not every day). So it’s better to pay immediately upon arrival; in addition to Czech crowns, you can also pay with a card or euro.