Good hotel

Written: 23 august 2014
Travel time: 1 — 10 august 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 9.0
Cleanliness: 7.0
Food: 9.0
Amenities: 10.0
We chose the location, the very center, near the Powder Tower, there are several 5 * hotels nearby, incl. Marriott, i. e. the place is wonderful. At the same time, it should be noted that, unlike hotels located on the Old Town or Wenceslas Square, it is quiet at night. Walking distance to all attractions, opposite are the Palladium and Kotva shopping centers, in which, by the way, they immediately issue and issue a refund of tax-free in cash, at the airport, you only need to put a stamp at the customs office and throw an envelope into a special box. The check-in went without any problems, we lived in room 210.
The hotel liked the fact that it is located in an old building, but it has all the amenities, an elevator, a SPA, a bar, a restaurant, a cool patio with a garden and a fountain, where it is nice to have breakfast.
Air-conditioned room, WiFi works well, we took a standard 2-bed room, it turned out to be quite spacious, comfortable beds, there is a safe, an electric kettle, tea accessories, we found several TV channels in Russian, listen to the news)).

The breakfast is plentiful, the choice is wide, but it's better to come early, from 7 to 8 in the morning, once we got there at 10 in the morning... there is a queue everywhere, you will have to look for free places. But the time suited us, we didn’t come to sleep : ), our excursions started at 8 in the morning, then at 9. When we left for 2 days in Vienna, we collected 2 huge packages with us, "dry rations".
Service: a lot of Russian-speaking or at least understanding Russian, at the reception any question, any request was fulfilled immediately. We asked for an iron and ironing board, they brought it right away and left it in the room for us for all 10 days of our stay.
We checked out, as expected, at 12:00, and the transfer was at 14:15, our luggage was placed in the storage room, and we calmly went for a light walk.
One small minus: according to the maids, strange cleaning, they returned from Vienna, they left wet crumpled towels in the same places. We called the reception, the head maid immediately came running, she changed everything herself, incl. and bed linen and brought a bottle of champagne as an apology, and also apologized in words. On other days, everything changed, however, they didn’t always vacuum it : ) But at the same time, the room looks clean and tidy. And since we always returned to the hotel very late in the evening, i. we were practically not in the room, the quality of cleaning did not bother us.
Translated automatically from Russian. View original