adventure holidays

Written: 28 january 2013
Travel time: 13 — 24 january 2013
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 1.0
Food: 6.0
Amenities: 8.0
Traveled from 13 to 24 January 2013. Came back 2 days ago. We were 3 people adults + a child 6 years old.
ROOM: I'll start with the fact that we were settled in room number 4308, this is a 2-room number 112m on the 3rd floor. Corner room with side sea view. We liked everything (although the next day I killed a fat cockroach) and we lived safely in it for 2 days, until my mother, suffering from a toothache at night, heard scraping somewhere in the closet. She got scared and called me and my husband. They scraped not slowly, but with might and main. Husband speaks good English. I called people from the reception, they came right away with balloons (apparently they already know about it), smiling cheerfully, they told us everything was in order. They opened a closet in it, a door for communications, and when they opened it, a rat of impressive size was sitting there. They themselves were frightened, jumped 3 times, said that she had already left and would not come, they left. Less than 5 minutes after they left, the rat continued to gnaw something in the closet. The husband ran after them again. Came with a supervisor. He smiled and joked, exactly until he put his hand in the closet. The rat ran up his arm and jumped into the box. That's when he got scared himself, the smile left his face, and when I showed rat shit on the floor in both rooms and near my daughter's bed, he realized that it was no longer a joke. It turns out that a hole was gnawed in our closet and she was not going to go anywhere. We demanded to urgently change the number, but since it happened from 1am, the supervisor said there are no numbers now. Come tomorrow at 10 o'clock. The husband began to insist, then we were offered to move to a room on the 1st floor under the stairs 2 times smaller and smelly. We refused, give another one (at the same time, several people with sticks periodically poked them into the closet, because they were afraid to get a rat, but she was not going to leave). In general, in the end, at 5 in the morning, my husband gave money to this supervisor and we were moved to a neighboring building on the 4th floor, number 3416. Thank God there were no more rats there. Large cockroaches ran out periodically, we killed them, but no longer attached importance to them, deciding that compared to a rat, this is nonsense. By the way, we told everything about the incident to our representative of the Travel Service Venus, to which she groaned, sighed, said she would find out everything and talk to the hotel representatives, but that was all.
CATERING: The hotel is beautiful with good cuisine, evening animation. Not bad a la carte restaurants. Were in everything except French. It is for a fee. In a cool Japanese cooking show, there is nothing stupid to do at Coral Seafood Restaurant. Mexican is not bad. Italian pretentious, the interior is interestingly made, the kitchen is normal. I liked the steak house on the menu, my husband and mom didn’t really like it. BEACH: The beach is good, the sand is white, everything is written about it, there are enough sunbeds for everyone, the azure ocean is caressing. The staff is smiling and friendly. We did not feel slowness towards us.

ANIMATION: Disgusting children's animation. They will gather the children on the stage and start playing some kind of elimination game. Children who have dropped out sit bored or run like homeless children on the stage, animators are engaged with several children. All this is boring, dull and slow. My daughter went once and said I don't want to anymore. But evening adult shows at 10 am are good. Although they speak Spanish and English, they mostly dance.
SUMMARY: the beach, the food, the interior of the rooms, the evening animation is good. The price tag of the hotel is not small, so it was possible to spend money on removing rats and cockroaches from the rooms. Hire professional animators for children's animation. We will not visit the Dominican Republic again. And in general, while there they came to the conclusion that we again want to Thailand and it’s cheap and there are no animals in the rooms. At the exit from the hotel (while waiting for the transfer to the airport), everyone who was in Thailand said that Thailand was the winner. But in general, except for the incident with rats and cockroaches, we had a good rest. We bathed, sunbathed, ate seafood, fruits. They changed winter to summer, but for themselves they concluded that summer in winter can be obtained for less money, but with great pleasure. Therefore, now only Thailand, but this is my personal opinion.
Translated automatically from Russian. View original