Serenade Punta Cana Beach Spa & Casino 5*– Reviews

3
Rating 8.410
based on
3 reviews
8.8 Rooms
8.4 Service
9.4 Cleanliness
8.6 Food
7.7 Amenities
Serenade Punta Cana Beach Resort & Spa is located in Punta Cana, 100 meters from Cabeza de Toro Beach. Freshwater lagoons are 21 km from Serenade Punta Cana Beach Resort, Spa & Casino, while Bavaro Amusement Park is 8 km away. The hotel was opened in autumn 2020. Suitable for families.More →
аватар veronika_nika1
 •  traveled 3 years ago
Rating 10.0
We liked the hotel when we went on vacation, we already knew that the ocean would be dirty from algae, so we initially booked a room with a pool. It is very convenient when you have your own pool, you can swim in it at any time of the day, both at night and in the early morning (when the common pools are still closed). … More ▾ We liked the hotel when we went on vacation, we already knew that the ocean would be dirty from algae, so we initially booked a room with a pool. It is very convenient when you have your own pool, you can swim in it at any time of the day, both at night and in the early morning (when the common pools are still closed). In the Dominican Republic, summer is all year round, so the water in the pool is always warm.
The room has a bathrobe, slippers, a coffee maker, tea, coffee, and even a steam generator instead of an iron. In the bar of the room - water, cola, fanta, sprite, which are replenished every day. I want to draw your attention to the fact that the sockets in the room are of the American type, that is, you need an adapter, I recommend purchasing it in your city, since the price for it in the hotel store is cosmic.
The food in the main restaurant was delicious. There were meat, fish, vegetables, seafood (mussels, shrimp, salmon, tuna), fruits (watermelon, pineapple, passion fruit, bananas, papaya, mango, apples, pears, kiwi). Always pasta, pizza, burgers. For breakfast, we ate porridge, scrambled eggs or scrambled eggs, cereal, sandwiches, pancakes, pancakes, donuts, etc.
Wi-Fi - throughout the territory for free, and with a very good speed.
Near the common pools there are bars that offer free soft and alcoholic drinks and cocktails (mojito, pino colada, martini with juice, rum and cola, etc. ).
There are a lot of sun loungers near the pools and enough for everyone, perhaps because there are few people in the hotel.
There are also a lot of sun loungers on the beach, which are mostly empty, because few people swim in the ocean due to the presence of algae, of course the hotel staff fight with them, clean them every day, there are even traps to trap algae, but it helps little. You can go to the beach of the Catalonia Hotel, it is located on the right side, probably a 10-15 minute walk along the beach, the beach is cleaner there, although there are a lot of people there.
The hotel guide told us that there are no shops outside the hotel and it is dangerous to go outside the hotel, and so - this is not true !! ! If you leave the hotel through the gate and go to the right along the road, then after 10-15 minutes you will see a lot of shops, including the “Russian shop of Ilya”, and a small market with clothes and fruits. The prices there are much lower than in the souvenir shops offered by the hotel guide. By the way, if you take goods worth more than $30 in a “Russian shop”, then you will be brought back to your hotel for free, by transport from the store.
аватар Ktimchak
 •  traveled 3 years ago
Rating 8.0
The hotel was chosen on the recommendations of the tour operator. She chose the holiday herself, because it was a surprise for her husband's birthday. For the first time I want to note that the hotel is new, mostly local contingent. The building is new, everything is clean, done with taste. Settled in a room (4245) overlooking the beginning of construction. … More ▾ The hotel was chosen on the recommendations of the tour operator.
She chose the holiday herself, because it was a surprise for her husband's birthday.
For the first time I want to note that the hotel is new, mostly local contingent.
The building is new, everything is clean, done with taste.
Settled in a room (4245) overlooking the beginning of construction.
The room smells awful, neither sewage nor dampness, I don't know ...I thought it would pass ...but no. We applied for a reservation, we were offered to change the room with a small surcharge of $ 300 (!!! ! It was just a pardon in the room without the smell) for us it's expensive, so we refused. Said to wait until the next day, waiting)
The food in the restaurant and the service in it are probably the best there is in this hotel
The food is varied, many types of fruit, ice cream, various fresh juices, fish, meat, ham, tuna ...Everything is very tasty.
Beach! ! ! ! ! People, if you are going to the Dominican Republic for the first time, it will be a complete disappointment for you ...It is impossible to swim ...
after all, to go into the water, you need to sweat 1 meter of algae, aoda brown ...I do not know why it is not ordered ...
Therefore, friends, be careful with your choice ...think that it is a priority for you ...
If you want a turquoise ocean, or at least a place where you could shop, you are not here.
аватар asrforhelp00
1. Settlement. Official check-in at 15:00. But we were settled at 11:00, immediately after arrival, they gave us a room of a better category than we booked. The room is excellent, everything worked, they immediately put a bathrobe and slippers. 2. Food. It was delicious, a lot of meat, fish, vegetables, seafood (mussels, shrimp, salmon, tuna, you can order a lobster separately for $ 38), fruits (watermelon, melon, passion fruit, bananas, papaya, mango, apples, pears, kiwi, oranges , tangerines). … More ▾ 1. Settlement. Official check-in at 15:00. But we were settled at 11:00, immediately after arrival, they gave us a room of a better category than we booked.
The room is excellent, everything worked, they immediately put a bathrobe and slippers.

2. Food. It was delicious, a lot of meat, fish, vegetables, seafood (mussels, shrimp, salmon, tuna, you can order a lobster separately for $ 38), fruits (watermelon, melon, passion fruit, bananas, papaya, mango, apples, pears, kiwi, oranges , tangerines).
Always pasta, pizza, burgers.
There are several a la carte restaurants. You can visit them free of charge.

3. Wi-Fi - free of charge throughout the territory.

4. Bars - lots of normal alcohol, make delicious cocktails.

5. Swimming pools - there are 2 adults, one for children, 2 jacuzzis. Bars near the pools.
There are enough sun loungers, but this is possible because there are few people in the hotel.

And now the most important thing - the beach and the ocean.
All the advantages of the hotel are simply destroyed by the inability to swim in the ocean.

So, in fact, there is no beach, you can’t swim in the ocean.
All because throughout the beach, 50 meters deep into the ocean - algae. Because of them, the water is brown, and there is a terrible stench throughout the hotel.

Algae is not removed. For a couple of days they created the appearance that they were cleaning the beach - as many as three people with a rake. The photo and video show that at such a pace just before September they will manage.

Interestingly, the neighboring beach (Catalonia Hotel) is also battered by algae, but two tractors and 10 people work there. You can swim there.
Also in neighboring hotels there are some kind of fences in the ocean from algae.
Nothing like that at the Serenade Hotel.

Therefore, if you suddenly want to visit this hotel, be prepared that: 1. You will swim in the pool; 2. Or you will go to the beach of a neighboring hotel; 3. You will inhale the "aromas" of decaying algae.

At the Serenade Hotel, you will not see the beach and the ocean.
Это пляж, так было 10 дней...☹️


HOTEL EXPERTS
Attractions
Mount Redonda
Rating 10.0
Dominican republic, Punta Cana
Nature, Streets, squares, viewpoints

Курортный спа-отель Serenade Punta Cana Beach расположен в городе Пунта-Кана, в 100 м от пляжа Кабеса-де-Торо. Пресноводные лагуны находятся в 21 км от курортного отеля Serenade Punta Cana Beach, Spa & Casino, а парк развлечений Баваро — в 8 км. Отель был открыт осенью 2020 года. Подходит для семейного отдыха.

Location Международный аэропорт Пунта-Кана расположен в 10 км.
Description of the beach Отель находится на пляже.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
In a hotel

Стойка регистрации работает круглосуточно. Производится доставка еды и напитков в номер.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • non-smoking rooms
  • payment by payment cards
For kids
  • children's swimming pool
  • playground
  • kids club
  • cot  FREE 
Entertainment and sports Игровая комната.
  • sauna/bath/hammam
  • jacuzzi
  • gym
  • water activities
  • disco club
  • casino
  • animation
  • organization of excursions
  • celebration organization service
Description of rooms

Всего 625 номеров.

In the rooms

Номера оснащены вентилятором, кондиционером, мини-баром, телевизором, радио-будильником, WIFI, сейфом, кофеваркой, гладильными комнатами, ванной комнатой с феном, косметическим зеркалом, тапочками, халатами.

The address Playa Cabeza de Toro, Punta Cana 23000, Доминиканская Республика
Phones: +18883991224
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж.
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам, yes. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал. В отеле есть водные развлечения. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. Обязательно сходите в казино, это особое удовольствие. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб.