• traveled 2 years ago
A normal hotel, a super assessment of the work invested in its creation. This is immediately visible, because there is a huge desert and opposite a man-made oasis on the first line of the sea. The rooms are new and beautiful, overlooking either the sea or the courtyards with swimming pools, everything is very well thought out and you can see how harmoniously, without disturbing the terrain "fit" the Novotel hotel of the French group Accor .
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A normal hotel, a super assessment of the work invested in its creation. This is immediately visible, because there is a huge desert and opposite a man-made oasis on the first line of the sea. The rooms are new and beautiful, overlooking either the sea or the courtyards with swimming pools, everything is very well thought out and you can see how harmoniously, without disturbing the terrain "fit" the Novotel hotel of the French group Accor ...
But ...our group of 56 people arrived in the morning, there were problems with the settlement, it immediately became clear that they "did not wait" for us and settled from the beginning at 8 almost to 14. It was not just a trip, it was kind of Dollars for the first three days have changed almost nothing, towels under his feet appeared once every three days, in the other "our" never, apparently we put little. At the bar we were surprised that we owed them something. And the most interesting thing was the day we left, when we were being chased to cut bracelets.
I explained that I only needed a fragment with the letter "N" for the collage, to which I received a rough answer "will you go without the grandmother going? ". I was embarrassed, because others had already told us that if it was a late flight, we were not entitled to lunch and had to pay. My daughter and her homeland were on vacation this spring in Hurghada and they left at 5.30 pm, they left the hotel at 3 pm, had lunch in front of the bus, and no one tore the bracelets from their hands.
Maybe I'll come again, but no one will see the kindness in the form of "van dollar" from me, because when you're without a bracelet, you are already looked at differently and the bar will get only one coffee, then you will wait for the bus.
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Criticism is not just a statement, it is a desire to change for the better.
But ...our group of 56 people arrived in the morning, there were problems with the settlement, it immediately became clear that they "did not wait" for us and settled from the beginning at 8 almost to 14. It was not just a trip, it was kind of Dollars for the first three days have changed almost nothing, towels under his feet appeared once every three days, in the other "our" never, apparently we put little. At the bar we were surprised that we owed them something. And the most interesting thing was the day we left, when we were being chased to cut bracelets.
I explained that I only needed a fragment with the letter "N" for the collage, to which I received a rough answer "will you go without the grandmother going? ". I was embarrassed, because others had already told us that if it was a late flight, we were not entitled to lunch and had to pay. My daughter and her homeland were on vacation this spring in Hurghada and they left at 5.30 pm, they left the hotel at 3 pm, had lunch in front of the bus, and no one tore the bracelets from their hands.
Maybe I'll come again, but no one will see the kindness in the form of "van dollar" from me, because when you're without a bracelet, you are already looked at differently and the bar will get only one coffee, then you will wait for the bus.
.
Criticism is not just a statement, it is a desire to change for the better.
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Pros: excellent coral reef (although a red flag often hangs), decent cuisine (the choice is not huge, but everything is very tasty). And now the cons. Firstly, it is impossible to enter from the shore - solid stones. If you want to swim you have to go to the neighboring hotel about 2 km. Secondly, there are a lot of questions about the service! Cleaning in the room is terrible: towels are not changed, the floor is not washed, forget about swans from towels, and the treasured dollar does not change anything.
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Pros: excellent coral reef (although a red flag often hangs), decent cuisine (the choice is not huge, but everything is very tasty).
And now the cons. Firstly, it is impossible to enter from the shore - solid stones. If you want to swim you have to go to the neighboring hotel about 2 km.
Secondly, there are a lot of questions about the service! Cleaning in the room is terrible: towels are not changed, the floor is not washed, forget about swans from towels, and the treasured dollar does not change anything. The waiters at the bars work in economy mode like sleepy flies. Free wi-fi is just for show, Facebook is enough, but no more, and every day there is a technical break from lunch to dinner.
If you have a late return flight when checking out, be prepared to pay for lunch ($5 per person). With early check-in with breakfast the same situation.
By the way, the staff has big problems with the Russian language, although I understand that they are not obliged to. So knowledge of English is welcome.
Great hotel to eat well and lie by the pool.
And now the cons. Firstly, it is impossible to enter from the shore - solid stones. If you want to swim you have to go to the neighboring hotel about 2 km.
Secondly, there are a lot of questions about the service! Cleaning in the room is terrible: towels are not changed, the floor is not washed, forget about swans from towels, and the treasured dollar does not change anything. The waiters at the bars work in economy mode like sleepy flies. Free wi-fi is just for show, Facebook is enough, but no more, and every day there is a technical break from lunch to dinner.
If you have a late return flight when checking out, be prepared to pay for lunch ($5 per person). With early check-in with breakfast the same situation.
By the way, the staff has big problems with the Russian language, although I understand that they are not obliged to. So knowledge of English is welcome.
Great hotel to eat well and lie by the pool.
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• 17
• traveled 3 years ago
Of the minuses, which directly ran out. I fly to Egypt for corals and fish. By the pool, I can fall down in Kyiv. Every day, without exception, a red flag hung. It changed to yellow at half past four in the evening. Well, I thought, unknowingly, maybe the season of the winds. Then, after observing for a couple of days, it turned out that the height of the waves and the strength of the wind are the same with both red and yellow flags.
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Of the minuses, which directly ran out. I fly to Egypt for corals and fish. By the pool, I can fall down in Kyiv. Every day, without exception, a red flag hung. It changed to yellow at half past four in the evening.
Well, I thought, unknowingly, maybe the season of the winds. Then, after observing for a couple of days, it turned out that the height of the waves and the strength of the wind are the same with both red and yellow flags.
With these arguments, I turned to the "rescuer". Like, what's the fun? To which he told me about the waves and the red flag. His English is just primitive and he could not connect two words. After I told him that I'm not blind and I see that the waves are always the same, and therefore this is not an answer, he allowed me and a friend to swim under the red flag. And dumped from the pier for half a day. Other people looked at us and let's swim too. He saw that there were already a lot of people in the sea and it would not be in his favor to shit, outweighed the flag to yellow. Wave height and wind did NOT change.
And so, the "lifeguard" just hung out a red flag every day and slept in a wagon on the pier. I was even more freaked out when his family was still hanging out in that wagon. That is, the dude just didn’t want to work and he hung a red flag for half a day and then in the evening he thought, well, let the dudes swim in the sea a little at sunset, so as not to buzz.
Second. WiFi. The fact that the speed is at the level of modems from the 90s is still so. You can survive. Youtube can only be watched at 144p. Despite the fact that we were lucky and the router was in the room. The cart loaded pictures for hours. The most important joke is that Wi-Fi disappeared EVERY day from about 11-12 pm to 3-4 pm. That is, it was stupidly turned off. And this is not on a specific one router, but throughout the hotel.
The music in the bar is just rubbish. I understand that about half of the clients are Arabs, but mostly some kind of tasteless, miserable thrash house of some local performers plays there. While there are the same cool Egyptian artists like Aly & Fila who do cool trance. But from almost the entire muzla ears withered. Really, the DJ has problems with taste.
I 5 times in Egypt and the first time I listened to such a game. Everywhere there was at least some digestible muzlo.
All sorts of things like a cockroach in the room or queues in the dining room, to be honest, I don’t care much. Not squeamish. I was just listing the things that pissed me off.
Of the pluses, cool coral, grilled food. Gym with good equipment and working air conditioning.
Well, I thought, unknowingly, maybe the season of the winds. Then, after observing for a couple of days, it turned out that the height of the waves and the strength of the wind are the same with both red and yellow flags.
With these arguments, I turned to the "rescuer". Like, what's the fun? To which he told me about the waves and the red flag. His English is just primitive and he could not connect two words. After I told him that I'm not blind and I see that the waves are always the same, and therefore this is not an answer, he allowed me and a friend to swim under the red flag. And dumped from the pier for half a day. Other people looked at us and let's swim too. He saw that there were already a lot of people in the sea and it would not be in his favor to shit, outweighed the flag to yellow. Wave height and wind did NOT change.
And so, the "lifeguard" just hung out a red flag every day and slept in a wagon on the pier. I was even more freaked out when his family was still hanging out in that wagon. That is, the dude just didn’t want to work and he hung a red flag for half a day and then in the evening he thought, well, let the dudes swim in the sea a little at sunset, so as not to buzz.
Second. WiFi. The fact that the speed is at the level of modems from the 90s is still so. You can survive. Youtube can only be watched at 144p. Despite the fact that we were lucky and the router was in the room. The cart loaded pictures for hours. The most important joke is that Wi-Fi disappeared EVERY day from about 11-12 pm to 3-4 pm. That is, it was stupidly turned off. And this is not on a specific one router, but throughout the hotel.
The music in the bar is just rubbish. I understand that about half of the clients are Arabs, but mostly some kind of tasteless, miserable thrash house of some local performers plays there. While there are the same cool Egyptian artists like Aly & Fila who do cool trance. But from almost the entire muzla ears withered. Really, the DJ has problems with taste.
I 5 times in Egypt and the first time I listened to such a game. Everywhere there was at least some digestible muzlo.
All sorts of things like a cockroach in the room or queues in the dining room, to be honest, I don’t care much. Not squeamish. I was just listing the things that pissed me off.
Of the pluses, cool coral, grilled food. Gym with good equipment and working air conditioning.
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• 12
• traveled 3 years ago
Speakers wheeze! Microphone is not working! The sound is terrible! Animation programs in the evening always started with a delay. I liked the fire show and the acrobat. The windows in the main restaurant need to be washed!! ! They are all stained and dusty! There are never enough sunbeds by the pool. For some reason people take sunbeds and do not lie on them!!! Jupi drink instead of juice.
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Speakers wheeze! Microphone is not working! The sound is terrible!
Animation programs in the evening always started with a delay.
I liked the fire show and the acrobat.
The windows in the main restaurant need to be washed!! ! They are all stained and dusty!
There are never enough sunbeds by the pool. For some reason people take sunbeds and do not lie on them!!!
Jupi drink instead of juice.
Ice cream only from 13 to 15 years old, and only one type - chocolate.
The staff is trying hard, but they seem to be failing.
Good bottled beer.
And now about the main thing:
If you like to swim in the sea, then you are not here... There is no entry from the beach! Only from the pier, and there are always huge waves... The red flag hung for 8 days
water, the Ukrainians called it "kopanka".
We are always looking for a positive, and of course it is here - they gave us a room with a sea view (no extra charge)!
The gardener brought bouquets of fragrant flowers.
The room is very spacious, with new furniture and fixtures and beautiful turquoise curtains!
Animation programs in the evening always started with a delay.
I liked the fire show and the acrobat.
The windows in the main restaurant need to be washed!! ! They are all stained and dusty!
There are never enough sunbeds by the pool. For some reason people take sunbeds and do not lie on them!!!
Jupi drink instead of juice.
Ice cream only from 13 to 15 years old, and only one type - chocolate.
The staff is trying hard, but they seem to be failing.
Good bottled beer.
And now about the main thing:
If you like to swim in the sea, then you are not here... There is no entry from the beach! Only from the pier, and there are always huge waves... The red flag hung for 8 days
water, the Ukrainians called it "kopanka".
We are always looking for a positive, and of course it is here - they gave us a room with a sea view (no extra charge)!
The gardener brought bouquets of fragrant flowers.
The room is very spacious, with new furniture and fixtures and beautiful turquoise curtains!
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• 12
An excellent hotel for those who love peace and quiet. Relax hotel. A magnificent reef with a huge number of marine life. I managed to swim and film a family of 5 dolphins. There is a heated pool, Wi-Fi is free throughout. The reception speed is average, the sending speed is very slow. The beach is huge sandy.
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An excellent hotel for those who love peace and quiet. Relax hotel. A magnificent reef with a huge number of marine life. I managed to swim and film a family of 5 dolphins. There is a heated pool, Wi-Fi is free throughout. The reception speed is average, the sending speed is very slow. The beach is huge sandy. There is everything and a volleyball court and a children's and a bar, but there are very few people and therefore empty. The occupancy of the hotel is not more than 10 percent. The rooms are very decent. The staff is well trained, but it is desirable to know English. As a disadvantage - you can swim in the sea only from the pontoon, which is 200 meters and I would like deeper pools. In general, we are very satisfied with the holiday. The lack of shops was compensated by a taxi ride to the city of El Cruzeiro.
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• 26
I understand that the crisis, there were few people in the hotel, but my friend and I paid a good price to get a good rest. During the 14 days spent at the hotel, in the evening we watched the same "show" performed by the same artists 5 times in the evening. It lasted exactly 1 hour and it seemed that it was shown only for hotel staff.
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I understand that the crisis, there were few people in the hotel, but my friend and I paid a good price to get a good rest. During the 14 days spent at the hotel, in the evening we watched the same "show" performed by the same artists 5 times in the evening. It lasted exactly 1 hour and it seemed that it was shown only for hotel staff. Requests to put on modern dance music so that guests can have their own "disco" were answered: the show is only for Arab guests. In our voucher it was indicated that all inclusive 24 h, but at 23 o'clock the bar was closed and the Arabic music was turned off. Some days there was no program at all.
I want to warn vacationers that after 100 meters from the beach towards the hotel "Utopia" in the daytime at 16 o'clock, my friend's phone was taken away. Every day a fisherman sits there, who pulled the phone out of his hands and ran away. The hotel manager said it was our problem.
They wrote a statement to the police, the coast was patrolled in the morning by the military. And the fisherman continues to sit in the same place, everyone knows him, but we did not receive help.
Hotel service is ok. Food at the level of a 3 * hotel (beautiful serving on plates with the same menu. From "sea food" - Chinese pangasius in batter, in soup, in sauce. Meat: grilled chicken and beef. Side dishes: rice, pasta, stewed zucchini Fruits: tangerines, oranges, persimmons). Guests of Arab nationality are served first, even if you have already started to put something on your plate. The staff does not speak Russian even at the reception. The lifeguard Hamed and Mido brightened up our holiday (quad bikes). Who wants to party - you do not need to go here (but I am 62 years old and I could not listen to macarena, lambada and Arabic songs for 15 days).
Yes, they also write that there is a lagoon, but it is only up to the knee, you can only lie down in it. Only people who swim well can swim from the pier.
If an Egyptian family sits on the stairs leading to the sea, you won't budge them. Even though there were 30 people in the hotel, we were given an adjoining room with a door to the next room. It felt like we were living with strangers. There is no soundproofing. The underwater world is wonderful.
We will not return to this hotel.
I want to warn vacationers that after 100 meters from the beach towards the hotel "Utopia" in the daytime at 16 o'clock, my friend's phone was taken away. Every day a fisherman sits there, who pulled the phone out of his hands and ran away. The hotel manager said it was our problem.
They wrote a statement to the police, the coast was patrolled in the morning by the military. And the fisherman continues to sit in the same place, everyone knows him, but we did not receive help.
Hotel service is ok. Food at the level of a 3 * hotel (beautiful serving on plates with the same menu. From "sea food" - Chinese pangasius in batter, in soup, in sauce. Meat: grilled chicken and beef. Side dishes: rice, pasta, stewed zucchini Fruits: tangerines, oranges, persimmons). Guests of Arab nationality are served first, even if you have already started to put something on your plate. The staff does not speak Russian even at the reception. The lifeguard Hamed and Mido brightened up our holiday (quad bikes). Who wants to party - you do not need to go here (but I am 62 years old and I could not listen to macarena, lambada and Arabic songs for 15 days).
Yes, they also write that there is a lagoon, but it is only up to the knee, you can only lie down in it. Only people who swim well can swim from the pier.
If an Egyptian family sits on the stairs leading to the sea, you won't budge them. Even though there were 30 people in the hotel, we were given an adjoining room with a door to the next room. It felt like we were living with strangers. There is no soundproofing. The underwater world is wonderful.
We will not return to this hotel.
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• 24
We chose a hotel for a relaxing holiday in silence away from civilization. Expectations were fully justified. The sea is clean, the corals are alive, the fauna is very diverse. In the lagoon (! ) we even saw a parrot fish. The beach is large, sandy, there are enough sunbeds. We arrived at 8:30 in the morning.
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We chose a hotel for a relaxing holiday in silence away from civilization.
Expectations were fully justified. The sea is clean, the corals are alive, the fauna is very diverse. In the lagoon (! ) we even saw a parrot fish. The beach is large, sandy, there are enough sunbeds.
We arrived at 8:30 in the morning. Settled immediately, the bracelet was issued at 10:00.
The room is large, clean and very comfortable. Plumbing expensive, in excellent condition. Cleaning every day, change of bed linen on request, towels - every day. Shampoo, soap, hair dryer. Water is given 2 bottles per day, but on the first day you can ask for more. Further - you collect water yourself in any bar or restaurant.
The hotel area is large but compact. Good landscaping, beautiful garden. The garden is lovingly cared for.
The main restaurant has excellent service, the waiters constantly come up and offer something to drink. Wine and beer are of quite acceptable quality, and by the standards of Egypt - good : -).
The food is of average quality, but the choice is unfortunately limited. This is the only negative of the hotel. Wi-fi in the rooms is uninterrupted, but the speed is limited to 0.18 Mbps, which is frankly low. I advise you to buy an Orange card at the airport at the exit - $ 10.16 Gb of traffic, 4G with an average speed of 25 Mbps.
On the way back they gave dry rations, although we fully used all the paid visits to the restaurant. A trifle, but nice.
In general, I liked the hotel very much. The only comment is the lack of variety of dishes in the restaurant.
Expectations were fully justified. The sea is clean, the corals are alive, the fauna is very diverse. In the lagoon (! ) we even saw a parrot fish. The beach is large, sandy, there are enough sunbeds.
We arrived at 8:30 in the morning. Settled immediately, the bracelet was issued at 10:00.
The room is large, clean and very comfortable. Plumbing expensive, in excellent condition. Cleaning every day, change of bed linen on request, towels - every day. Shampoo, soap, hair dryer. Water is given 2 bottles per day, but on the first day you can ask for more. Further - you collect water yourself in any bar or restaurant.
The hotel area is large but compact. Good landscaping, beautiful garden. The garden is lovingly cared for.
The main restaurant has excellent service, the waiters constantly come up and offer something to drink. Wine and beer are of quite acceptable quality, and by the standards of Egypt - good : -).
The food is of average quality, but the choice is unfortunately limited. This is the only negative of the hotel. Wi-fi in the rooms is uninterrupted, but the speed is limited to 0.18 Mbps, which is frankly low. I advise you to buy an Orange card at the airport at the exit - $ 10.16 Gb of traffic, 4G with an average speed of 25 Mbps.
On the way back they gave dry rations, although we fully used all the paid visits to the restaurant. A trifle, but nice.
In general, I liked the hotel very much. The only comment is the lack of variety of dishes in the restaurant.
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• 8
We rested as a couple, flew from Kyiv. We were primarily interested in the underwater world and the sea, and everything else was secondary. The fact that we knew the hotel in the desert, there is nothing interesting nearby at all, keep this in mind. We got to the hotel closer to dinner, settled very quickly on the second floor overlooking the sea.
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We rested as a couple, flew from Kyiv. We were primarily interested in the underwater world and the sea, and everything else was secondary. The fact that we knew the hotel in the desert, there is nothing interesting nearby at all, keep this in mind. We got to the hotel closer to dinner, settled very quickly on the second floor overlooking the sea. Inside, in general, it is spacious, a normal hard bed, a decent air conditioner, cleaning every day, there are no complaints about living. The beach is nearby, you can swim only from the pontoon, when the wind is blocked, in general it’s not the best place for children to swim, it’s very deep right away from the pontoon, with children I would probably look for something else. The sea, of course, is gorgeous, the swims could be arranged for several hours, though the cold current sometimes knocked the rhythm down. We always found two sunbeds nearby, their location did not matter to us. The territory at first glance seems large, but then you realize that everything is very compact and thought out, there are no large transitions between objects. Everything is subjective in terms of nutrition, everyone has their own taste, but no one will go hungry here, all the standard dishes are there, but I agree that sometimes the potatoes were half-baked or the same stewed vegetables, soups have the same name, but in general you could always choose what to eat . The dishes are still decent, but there were always not enough napkins, we went with our own. In general, I advise you not to forget any trifles here, everything is exorbitantly expensive at the hotel, take creams, I started drinking allergy pills for strong sun at home in two days, take a larger first-aid kit, peroxide, a band-aid, and so on. In general, it makes no sense to buy a local SIM card, the Internet is normal in the hotel, although apart from messages on viber and watching the news, we didn’t need anything else from him. The staff works differently, the animators are all positive, good guys, they often connected to them in the main pool, there is always a Russian-speaking girl in the lobby, they practically didn’t apply, though, since everything was clear and understandable around the hotel and fortunately they didn’t experience any problems. The alcohol in the hotel is local, but not as nasty as it was in other places, probably the manufacturer is better, if the beer is cold, then it's just excellent. Of the additional entertainment, I advise you to visit the Dolphin Bay, plus we were also in Luxor. So I think that the hotel is really worth the money, we got everything we wanted from the rest, the sea is here and the underwater world is the best in Egypt, and we have been in all regions and have something to compare with, I advise you to watch the video, it is on the Internet now already a lot.
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• 21
The hotel is new. +-. The food is normal. Alcohol is local. Service as elsewhere $ decides. The sea and the reef are beautiful, pantone 250 meters, but while walking you can see a lot of fish. There are a couple of lagoons and a long beach. There is a football stadium. 80% Europeans.
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The hotel is new. +-.
The food is normal.
Alcohol is local.
Service as elsewhere $ decides.
The sea and the reef are beautiful, pantone 250 meters, but while walking you can see a lot of fish.
There are a couple of lagoons and a long beach.
There is a football stadium.
80% Europeans.
The food is normal.
Alcohol is local.
Service as elsewhere $ decides.
The sea and the reef are beautiful, pantone 250 meters, but while walking you can see a lot of fish.
There are a couple of lagoons and a long beach.
There is a football stadium.
80% Europeans.
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• 8
A hotel for those who just want to relax and look at the beauty of the underwater world of the Red Sea. The option is quite budgetary so you should not expect much. But overall, everything is fine. There are significant disadvantages and with small children it will not be the best option and it is worth looking at other hotels.
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A hotel for those who just want to relax and look at the beauty of the underwater world of the Red Sea. The option is quite budgetary so you should not expect much. But overall, everything is fine. There are significant disadvantages and with small children it will not be the best option and it is worth looking at other hotels. And first of all, this is due to the remoteness from the airport, and the hotel stands apart and there is nothing nearby either. The transfer takes approximately 2.5-3 hours. But there are no hotels nearby and you can walk along the coast as much as you like in any direction. The hotel itself is also quite large. Good landscaping for Egypt. The greenery is well maintained. I would like to immediately point out one of the advantages of the hotel. Free Wifi catches everywhere and the speed is quite good for example for social networks and even short videos. Good still fairly fresh rooms of two categories are rooms with a living room and ordinary ones. The hotel consists of a main building and a complex of two-story residential buildings. Therefore, there are balconies and terraces in the rooms on the first floors. We lived in the standard. Very spacious and high ceilings. Good furniture and sanitary ware. Everything looks modern. And of course the hotel opened in 2015. Comfortable mattress. Safe for free. Kettle and tea/coffee set. 2 bottles of water daily for free. Normal cleaning and change of towels daily. There are Russian-speaking staff at the reception and among the animators. Yes, and the rest can be explained. People are friendly, do not chase tips. Always help and advise. There are adult and children's animation. The kids are great and adults don't get bored either. In general, Egypt is a country where you should definitely travel on excursions. Just do not take from the hotel guides, even if they scare you with various horror stories. It's easier to find a local guide and buy cheaper and the quality will be better. We found this and would like to recommend it to you. His name is Mido Bikham, you can easily find it by the name of the surname in social networks or simply through any search engine. A wonderful person and speaks good Russian. And the prices are much lower than in the hotel. For example, an excursion to Luxor cost only 40 dollars, and the hotel offered 95 dollars, and we visited three temples when those who traveled from the hotel were only two. Lunch excellent tasty and varied transport comfortable. We really enjoyed. There is nothing special to say about the food at the hotel, we are visiting this country for the third time and the food at this hotel can be called standard. Let's say even above average. The selection is small but the food is delicious. The only thing is that the alcohol here is local, so it’s better to bring it with you by buying, for example, in a dutik. There is an a la carte restaurant but in principle it's not even worth going. The beach is not very good due to the fact that entering the water to swim or see the underwater world will only work from a rather long pontoon. But it's a good reef. But if you can’t swim in the wind, then you can move away from the hotel’s beach and walk to a good lagoon. The water is knee-deep at the shore and, in principle, it is normal for children to splash around. The beach is clean, the beach itself is wide. There are enough umbrellas and sunbeds for everyone. There is a bar and a volleyball court. There is even a small playground with climbing frames, but it’s true that it doesn’t have a canopy. In principle, we know how to swim and rested without children, so we liked the beach and of course the hotel as a whole.
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