Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
3.0
Cleanliness:
3.0
Food:
2.0
Amenities:
3.0
I returned early this morning and decided to share our thoughts. We had a room with a sea view, which I would definitely recommend, so we didn't have to fight for sunbeds, which is definitely the case here; most of the sunbeds take up at 7am. We did an excursion to Luxor with Tui, an excursion to Cairo and a boat trip to the Sphinx. We didn't use the water park often because the kids were put off by the chaos. If you are going to go there I would definitely recommend waterproof shoes as the floor is very hot and slippery. If you want good service, you need to tip - a lot! I do not agree with this. Yes, we do tip, but there is a certain service hierarchy, which, given how much we spent, is not good for us.
The culture of tipping continued outside of the hotel as well, which, to be honest, put us off our trip to Egypt a lot.
The entertainment team made me write reviews on Google and gravitated towards sane people on a daily basis; they spoke to us three times and asked for feedback twice. Entertainment - 2* Last but not least, the food First, the main restaurant is in total chaos! No glasses; ridiculous queues; children on hoverboards and roller skates; waiting for cutlery while your food cools down. We started setting alarms for the morning to get up early and avoid some of the stress. We will never return or recommend this hotel to anyone; this is not something we have experienced in other hotels in Egypt.
The culture of tipping continued outside of the hotel as well, which, to be honest, put us off our trip to Egypt a lot.
The entertainment team made me write reviews on Google and gravitated towards sane people on a daily basis; they spoke to us three times and asked for feedback twice. Entertainment - 2* Last but not least, the food First, the main restaurant is in total chaos! No glasses; ridiculous queues; children on hoverboards and roller skates; waiting for cutlery while your food cools down. We started setting alarms for the morning to get up early and avoid some of the stress. We will never return or recommend this hotel to anyone; this is not something we have experienced in other hotels in Egypt.
Translated automatically from Russian. View original
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