A little better expected

Written: 15 november 2018
Travel time: 26 october — 5 november 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 7.0
Cleanliness: 9.0
Food: 8.0
Amenities: 6.0
The hotel is small, cozy, excellent location, rested well. In general, very good, but not without flaws, how could it be without them ... The territory is beautiful and green, the pool is small, clean and cold ... it was not heated at all. We never swam because the sea was much warmer. We arrived in the evening, around 21.00, we were immediately put on bracelets and offered to have dinner, because the restaurant was open until 21.30. Our room was the usual standard overlooking the pool and a piece of the sea, in the second building. Quite well maintained and clean, everything worked... But the first thing that upset us when we entered the room was the lack of an extra bed for a 12 year old child and towels for her. When reminded and for tipping us extra. the bed was brought 3 hours later, around 1.00, when we, tired and upset, were already sleeping on the same bed. We always left a dollar for cleaning, for a better service ... so the room was always and everywhere clean ...
Towels were changed daily, whether they were on the floor or on a shelf. By the way, there are gastrolutions on the territory of the hotel, they immediately need to voice their wishes and claims ... then everything is done faster than through the reception. The beach is excellent, albeit small, but cozy, there is a pier nearby ... there are enough sunbeds for everyone, a pleasant sandy entry into the sea. There are 3 coral reefs near which you can watch fish with a mask. Between the reefs there are sandbanks ... knee-deep water at low tide ... you can rest there between swims along the corals ... We rode the waves there ... when they were ... because then the water is muddy and there is nothing to do with a mask in the sea ... There is one point - in many places the corals are rather unsuccessfully fenced ... the buoys are 3-4 meters away from them and the fish are almost invisible ... therefore, vacationers constantly swam behind the buoys, and the lifeguard on the beach began to whistle them until then until they sailed ... It would be better if the fence was moved ...
otherwise the meaning of snorkeling in the Red Sea, for which most tourists go there, is lost ... I have never seen anyone trample on corals ... everyone swims ... big moray eels... behind the last reef... Rays were seen in small thickets of algae at the bottom in different places... I'll tell you about the pier separately... It is the same for all Jaz hotels in this complex... It is up to 300 m long, descent to a depth of one ... on the left ... towards the beach of the Tia heights hotel, and on the right is the parking of yachts. There is a beautiful coral island in the center of the pier in the sea, but due to the buzzing of yacht engines, snorkeling there is not always comfortable... you have to wait for the right opportunity... In several neighboring hotels, the situation is the same... there are no pontoons... I got the impression that that it is designed to serve yachts and divers ... It would not hurt a couple more slopes for those who like to swim at a depth in clear water.

I liked the service, even on the beach and near the pool, the staff offered drinks, helped move the sunbeds, and other little things. I was pleased that the service merchants on the beach were not intrusive, they kept their distance. I also wanted to make a comment about the guys with camels on the beach... who moved the children from the shore and trampled on their sand castles... and also shouted "mom-dad"... it was unpleasant... Daytime animation is simple: aqua aerobics, zumba , oriental dances, focused on adults, the children were bored. They didn’t organize joint games ... All the families were on their own ... The evening program was good, quite varied ... but around the entertainment area at the reception, everyone smoked cigarettes, hookah ... and so on, and this general positive impression was spoiled ... In the hotel, except for the sea, there is nothing special to do, they were looking for entertainment outside of it. We went on excursions, and in the evenings we walked around the territory of Madinat Makadi.
The central restaurant of the Al Marcy hotel pleased us, we liked it ... clean, comfortable, thoughtful ... There are outdoor tables near the pool. The choice is the most common, from meat beef, chicken, fish, for each of the dinners there is also a special dish: duck, turkey, shrimp, crabs, grilled dishes . . About 10 types of salads, dressings for them, just cutting vegetables, several types of fruits: banana, persimmon, pear, apples, dates, melon, grapes, pomegranate, orange, grapefruit. Citrus fruits were upset-grass by grass, by the way, in the season of oranges and tangerines, shame on the chef for them ... they were not edible at all. Sweets are mostly a variety of biscuits, and some purely Egyptian. Of course, there were no juices, only diluted nectars - apple, orange and peach ... Were in hotels below the level, but we haven’t tried such a “yupi” for a long time ... Coffee and hot drinks are standard. Better selection of drinks at the bar...
At the same time, the waiters are quite polite, they clean quickly, they bring drinks, sometimes they even flicker before their eyes too much, some even behave strangely, sometimes they smile, sometimes they are offended ... but they maintain cleanliness well. There are about 5 a la carte restaurants on the territory of the Madinat Makadi complex, you can go to dinner one time ... but we didn’t go ... alas ... we caught some kind of intestinal infection when visiting the Water Park and sat on a diet all week. About the Aquapark... it's standard... located on the territory of the Jaz aquaviva hotel... a bus goes to it every 30 minutes... it's far to go to it. Slides with descents on circles and rugs. Of the unpleasant moments, there was only a terrible smell in the area of ​ ​ u200bu200bmulti-slide slides and dirty on the stairs ... they are not cleaned well . . Visited 1 time. Internet in the hotel is very weak, faster for an additional fee... this is both a plus and a minus...
There are a lot of Germans resting in the hotel, more than half, if not 80%, so the staff is a little spoiled by tips, at first they try to please you in everything, and then they cool down in the absence of gratitude ...

To summarize, as for Hurghada, the hotel meets the level of 5 *, but its price is a bit overpriced.
Translated automatically from Russian. View original