Serenity Serenity

The hotel area is large, green, well-groomed, the rooms for Egypt are quite tolerable. Lots of pools. This is where the positives of the hotel end.
The food is so-so, few fruits (melon, dates, sometimes bananas), a large selection of only sweets.
Service is something terrible. The staff doesn't know what normal service is. Arabs are stupid, arrogant and lazy in the hotel. Constantly in everything they try to cheat vacationers.
Drinks in the main restaurant are not brought, you have to run for them yourself. At the same time, plates and cutlery, which, by the way, are not enough, are removed by the waiters despite your objections that you are still undernourished and underdrink. Disrespectful attitude: rudeness or excessive familiarity. Complaints about the waiters were daily, but the managers of the problems of vacationers also do not solve.

Stomach problems, poisoning are guaranteed. It is enough to look at unwashed glasses in a restaurant, diluted "yuppies", poorly washed vegetables and coolers in which water with greens....
With a huge territory, there are not enough bars, 2 pools have the same name as bars. There is one small bar on the beach, where there is also nothing really and there is always a queue.
The constant running around the beach of various representatives of diving, spas and other centers is terribly annoying. Despite the fact that the hotel claims an ultra all-inclusive system, in fact it is just a scam. Juices for a fee during the day, fish restaurant for a fee, sauna not included, mini bar only on arrival for free once, water had to be constantly bought.
Hurghada as a whole is not developing at all, on the contrary, it looks worse from year to year, in my opinion. Dirty hole....garbage around, broken roads, annoying Arabs.
There is only one conclusion: for all the charm of the Egyptian climate and the wonderful sea, the lack of basic service and hygiene makes the rest unpleasant. More to Egypt, at least to a hotel with All Inclusive and Arab management.