Children do not go to Africa, and especially to the Serinity Hotel

Written: 19 may 2010
Travel time: 2 — 12 may 2010
Dedicated to those who go to this hotel and their tour operator!!
Hotel:
to say that the service at the hotel is complete hu.......there’s nothing to say, let’s start with the reception, the workers are so freaked out that in the process of communicating with you they can at some point just forget about you, and especially if there is a German standing next to you, Reception workers automatically switch their attention to nemchura, despite the fact that you arrived earlier or, moreover, just arrived and settled.
Number:
Yes, and a very important advice when settling, do not be lazy on the number that they give you, take a card and check if there is such a number on the map of the location of the rooms.

In continuation of the room that was given to us, this is the legendary number 2120 I remember this number and in no case do not even think about taking it, I tell you when I open the hotel website there is a photo of the standard room, so they have rooms like 2120 I this is just a complete non-standard but it is the room that is less than the standard by 12 meters, while there is no terrace-balcony, and then the coolest view from the only window overlooks the wall of the opposite building located at 3.5 sq. m. from the window.
Thus, draw the conclusion that this number is nothing more than a former staff room (STAF) converted into a number.
Continuation of the epic with the number when I came to the reception, I see a picture that we are not so happy alone, with us people for 20 USD. they change the room to a normal Standard, it seems to me that paying extra for an ultra to pay extra for a room change is completely absurd, but this was just the beginning of the reception in the face of angry Egyptian guys foaming at the mouth proved that room 2120 I is a standard room, well, no there is a balcony-terrace, well, no there is sunlight in general, since the wall of the neighboring building covers everything that is possible, well, in a word, fuck you.......you are not Germans and not Italians, but Slavs, live for yourself and rejoice.
Do you think that this is all no, I, in a polite manner, having gathered all my courtesy with all my strength, ask to invite the hotel manager, the whole Mr. Nobile comes like this, remember this name for those who go there, it will come in handy and with a smile on his face says yes, no problem, tomorrow we will change come at 14:00 everything will be OK.
having arrived at 14:00, they tell us Mr. Nobile will be waiting for an hour by 15:00 and then honored M. Nobile with his attention and says that the number can be changed only tomorrow, thereby making it clear that you will visit me every day and I will I will play football tomorrow.
Having drawn conclusions, I proceeded to the representative of Turtez, Mr. M. Amr, explaining the whole situation and expressing a desire to urgently change not only the room but also the hotel, while I outlined the format of the room not only verbally, but drawing it on paper, he was shocked, this cannot be, I offered to visit this beautiful room, he was, to put it mildly, in ahhhhuuuu.......... when he saw it.

And then it started somewhere in half an hour, the room was changed to a room with a sea view next to the central restaurant, the pool, well, in general, life began to improve.
But as it turned out, I soon believed that everything was OK:
the main restaurant is five stars minus three and that two solid huge STARS.
Cleanliness-cleaning the table swept the crumbs on the floor and everything is good, change the tablecloth you that the Germans ah no so sit and don’t piz..........., service hello got pinned sit down oh you also have appliances and would not go you go to the lobby bar there and they will send you further away, so appreciate it, otherwise we will send you in our Egyptian way so far that you won’t have time to understand.
Well, we have reached the saddest point 04.05. 2010 in the morning, a restaurant on the beach, my wife and I have breakfast with a godfather with a child, and then I see a picture that my godfather is jumping and spinning near my lover near the food boxes and something knocks her down, and then it dawned on me this fire, it burns, I blow myself up and watch this horror, those candles that burned in a box with food somehow flew out from under this box and all the contents splashed onto my wife’s body and dress, thus we got a burn on our hands, etc. burnt cotton jumpsuit, shock.
But he insisted that they would bring fruit daily and fill the bar free of charge, in my memory, all the other eight days, fruit and the bar appeared only once, in a word, they went to.......I thought.
POSITIVE:
the hotel is very beautiful territory is super, coral class, you just need to completely fire the entire local management and put a German or a Frenchman and only after that this hotel will correspond to five stars and the definition of ultra.
Yes, if you think that I am ohh...... type, then you are mistaken just having a rest before that in Savoy, Sofitel, Omar, it is difficult to understand that ultra in other hotels is paid discos, paid fresh juices, paid coffee in a bar, etc. . , it's up to you to go to this hotel or not.
Translated automatically from Russian. View original