Good hotel, quiet stay

Written: 12 october 2020
Travel time: 3 — 12 october 2020
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 9.0
Cleanliness: 9.0
Food: 9.0
Amenities: 9.0
1. The hotel was chosen based on reviews. Check-in went well and quickly (check-in was in the evening). When checking in, a problem was discovered with the electronic lock - it signaled when the door was closed from inside the room. After calling the reception, the hotel employee came to fix the problem. The only moment - the employee came up after the third call.
2. There are many swimming pools for children and adults on the territory of the hotel. I would like to note that the pools are constantly monitored here: any leaf / petal is taken out of the water if it is blown by the wind; some cosmetic work was being done before our eyes; pools on the territory of different depths from 50 to 155 cm, some of them with bars. Green manicured lawns and colored plantings create comfort. Our room "looked" at the garden, looking at which you can enjoy your morning coffee or evening tea - all rooms have small terraces. You can walk around the territory in the evening, there are several alleys a little away from the central part of the hotel, where animation takes place in the evenings.
At the moment, in some buildings (where necessary) cosmetic repairs are being carried out.

3. There are no comments on the number, but the electronic lock sometimes signaled when it was closed from the inside. Housekeeping is done every day and our room was cleaned well every day, for a dollar or not.
4. Food varied. During the day and in the evening the hotel offers several types of meat/fish and meat/fish dishes. Breakfast is less varied. Would also like more fruit variety. With the exception of some small things, the service of the hotel is good - thanks to the hotel management, which monitors the work of the staff in the restaurant, pool, beach and the entire hotel as a whole.
The first two days the staff behaved terribly (for example, they didn’t clean without a dollar), but after two days almost all the staff changed (at least in our building and in the restaurant) and after that there were no more problems, only on the day of the staff change in At 6 am we woke up from the fact that there was some very heated discussion of the staff outside the windows (probably it was a reduction or dismissal). I would like this to happen outside the territory where the campers are located.
5. Evening animation at the hotel is very weak, but for us it was not a problem, as we were interested in a quiet and relaxing holiday. At the same time, the animation team tries very hard and supports the leisure of vacationers with programs: aqua fitness, yoga and other activities. Guys - well done! The only thing worth noting is that the animation takes place mainly in English with translation into Arabic (or vice versa), very little is spoken in Russian on evening programs.
6. Entry into the sea through a pontoon (350 meters) or from the shore on foot. Makadi Bay is located on a reef, so there is something to see underwater. In October the sea is very warm. Do not sit in the pool from the first days of rest! : )
7. Wi-Fi is available only at the reception. There is an option of paid Wi-Fi in the room.
Translated automatically from Russian. View original