Excellent hotel

Written: 21 january 2022
Travel time: 17 — 24 july 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 9.0
Amenities: 10.0
The hotel is super! Very friendly staff, especially the cleaners of the rooms, each time pleased with new figurines from towels))). The main plus is customer focus, which is especially memorable:
1) Upon arrival, they immediately put on bracelets and recommended that they go for lunch until the buffet closed, and check in after lunch.
2) Somehow, when visiting a buffet, a conflict began with an employee for extradition, but his colleagues promptly made comments to him and apologized, wishing him a good day)).
3) Despite the lack of empty seats during all the days of our stay in the Ala Carte restaurant, we were allocated a table as soon as they heard that we had a birthday in our family)).
Well, a fly in the ointment in a barrel of honey, due to the early departure, we warned the reception in advance about the need for lunch boxes, which they successfully forgot about, although they went to quickly correct the oversight, but unfortunately we could not wait for them.
Translated automatically from Russian. View original