the territory and the sea are excellent. but the service staff - does not work, the food is extremely

Written: 17 july 2014
Travel time: 6 — 16 july 2014
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 7.0
A beautiful hotel, a lot of greenery, a beautiful beach, close to the depth and corals, a good entrance to the sea. That's all the advantages of this hotel. The staff is not rude, but simply ignores you, and only when your patience runs out begins to run. The rooms were cleaned in 10 days - 1 time (it looked like), the rest of the time they only made the bed and hung toilet paper (and thanks for that). The extra bed was removed from the bed and not returned even after a showdown with the hotel guides. Spat, found something to replace. In restaurants at any time (breakfast, lunch, dinner) - there were always not enough mugs and places to sit. The people stood on the street. In a la carte restaurants: they waited an hour for an order, 70% were from general restaurants. The food is monotonous, we are not gluttons, but the meat was given to a limited extent, there was almost always a queue behind it. . and if you gape and come closer to closing - kapets - chew grass and drink tea. There are also very few fruits - oranges, grapefruits, apples. And you can close your eyes to this (lost weight for the rest - beauty !! ! you can not go on a diet), but a frank neglect of Russian tourists, any (the hotel is a family one: with large or small children). For others - a smile, a fork right there, a mattress on a deck chair - running. And ours are all by ourselves. To go or not - decide for yourself, but it's a shame for the Motherland and a lot of money that we pay for 5 stars!
Translated automatically from Russian. View original