I do not want to return

Written: 9 may 2017
Travel time: 29 april — 6 may 2017
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 4.0
Cleanliness: 4.0
Food: 3.0
Amenities: 5.0
We were 3 adults and 2 children (7 and 11 years old).
SEA
The sea is very shallow, dirty on the shore (cigarette butts, traffic jams in the water). The beach is clean. On the beach, smoking is prohibited everywhere there are signs. To the depth (on the chest) go at least 50 meters. We did not swim. Further towards the Makadi Spa hotels and others, about a 10-minute walk along the promenade, there is a pier (about 100 m long). You can swim from the pier. There are no lifeguards on the pier, swim at your own risk. The place for swimming in the water is fenced, there are lifebuoys. We were disappointed with the sea, and we ourselves are to blame, because we did not take into account that this is a bay. There is fauna, but it is quite scarce, since there is essentially no reef. I don’t know why there are rave reviews here, but compared to other hotels in Makadi Bay, the underwater world is minimal.
HOTEL

Photos on the Internet of the hotel are actually a hodgepodge of photos of several hotels - Makadi Spa, Grand Spa and so on. Sunwing is actually much more modest than presented on the internet. Non-smoking hotel. Smoking is allowed only in one bar. Near the pools, on the beach, in the bar in the pool near the water park do not smoke. For us it was inconvenient. We fought for an ashtray in the room. The rooms are chic, very beautiful, comfortable, with a separate dressing room.
FOOD
Did not like. Yes, there is variety, but the food is terrible. Unwashed vegetables, undercooked meat, broken glasses, lack of plates, salted/peppered dishes, chewed cocktail tubes, sour juice (mango). We were all stomach ache. Met other tourists, they have the same complaints.
SERVICE
Towels were changed for us on the third attempt, while we gave a tip right away in the hope of understanding. They just hung the towels off the floor. The bed was not changed at all. Water was not brought to the room, we took it from the bar. They brought a kettle to our room for 5 bucks. Room cleaning is terrible, dust everywhere.
POOLS
The water park is good, five slides (1 extreme). One pool is the most central, the second is near the water park for children (they don’t smoke there), the third is large in an abandoned state, there are never people there. There is water aerobics, special thanks to Sasha and respect)
Translated automatically from Russian. View original