Нет горячей воды и интернета, отравились едой No hot water and internet, food poisoning

1. The hotel was helped to choose in a travel agency, guided by the photo (they are really beautiful). Upon arrival at the hotel at 9:00 in the morning, we were warned that the check-in was $ 20, or wait until 14:00, there was no air conditioning and Internet at the reception.
2. Beautiful landscaping, a beautiful sea and the entrance to it, the entry from the shore was good, both children and adults swam (water height reached 1.5 m), because of the strong wind, the pier was closed for almost all 10 days of stay at the hotel.
3. The room was cleaned, but everything is old and the furniture is falling apart, it would be better if there was no refrigerator, it is very dirty and unusable. The safe is free and working in the room, towels were changed without problems, water was also brought for a tip, but not bad either.

4. Meals are standard as in most hotels in Egypt, but on the 5th day the whole family got food poisoning. Local alcohol (free in bars) was not even tried as we were warned that it was unsafe for health. I didn’t expect delicious free coffee, so I won’t comment, but if you are coffee lovers, then only count on a paid espresso for 2 €.
5. There is no hot water in the hotel and, as the administrator told me, this is the problem of the hotel, so hot water will not appear, only warm. With children in this regard, it was difficult, not everyone likes a cold shower even on a hot day.
Naturally, I liked the rest by the sea, even if we spent the night in tents), but the statements of the service did not correspond to reality. Animation tried to entertain the guests of the hotel, there are no questions for them either. The food quality needs to be improved!