Fantastic stay at Marsa Alam

Written: 22 september 2021
Travel time: 13 — 21 september 2021
Who does the author recommend the hotel to?: For business travel
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
We considered holidays in Greece, Montenegro, Croatia, Turkey, Cyprus or, in extreme cases, Bulgaria.

And the choice fell ...on Egypt. The very name "Iberotel" and the incredibly high rating of the hotel for Egypt interested us very much. There was no chance not to read the rave reviews of rested guests and after that not to go there)))

This chain of hotels assumes a very high standard of service and guarantees a good rest. A few years ago, we checked the quality of the network on ourselves. In Sharm El Sheikh it was Iberotel Club Fanara and in Makadi Bay it was Iberotel Makadi Saraya.

From Marsa Alam Airport, the transfer was 15 minutes, and we found ourselves in a world full of pleasures.

The front desk guys are very nice and friendly. I especially want to note HASANY - this is the highest culture, incredible endurance and help in solving many issues.

In the main restaurant we were amazed by the variety of dishes.

Chicken, lamb, beef, fish, pizza, burgers, soups, side dishes, fruits, vegetables, salads, cheeses, nuts, sauces, sweets, pastries and drinks. For 14 days of rest, the kitchen did not bother us. In addition to the above, there were: red fish, pancakes, waffles and freshly squeezed juice for breakfast; shrimp, crab, sushi, squid, octopus for dinner. You can not ignore the level of service for breakfast, lunch and dinner. Wizard chefs, bee waiters who, in our opinion, work without sleep and rest, and staff who constantly maintain cleanliness.

The hotel is very cozy, compact, modern and stylish design. The room where we stayed was very quiet (we took the Garden View). Room cleaners try to surprise you not only with cleanliness, but also with the creation of a variety of shapes from towels, they monitor malfunctions in the room, instantly responding and eliminating any shortcomings with the help of technical staff.

The animation is amazing too.
Of course, the scope is not the same as in Turkey before the pandemic, but the guys are very groovy and cool. Many people who wanted to work out gathered daily for water gymnastics; evening shows were not boring. It was funny, and interesting, and incendiary. Very cool animation chief - all-round gifted and funny; very friendly and cool dancing Davsha; wonderful Sofia, who taught our son how to play table tennis and pays maximum attention to children in the mini-club; Koko is a master of push-ups, the host of evening competitions and water gymnastics.

I liked the live music - two Russian-speaking girls (they sang in such a way that it was impossible to sit; the repertoire struck with a variety of languages; and hotel guests could not wait for their second performance in a week). Temperamentally singing girl and guy (from Cuba, if I'm not mistaken) and the Egyptian national show also did not leave the audience indifferent.
Every day, the hotel staff work for the benefit of vacationers, creating comfortable living conditions. Absolutely unobtrusively serve and offer drinks, immediately remove dirty dishes from the tables; the guys at the pool bring, if desired, soft mattresses on the sunbeds and cover them with towels; beach workers keep clean and tidy; gardeners take care of the greenery throughout the hotel; senior managers monitor the processes and control the quality of their implementation.

In general, this hotel is a living organism, the health and appearance of which is tirelessly monitored by all the staff.

Summing up, we would like to express our deep gratitude to the charismatic chief manager of the hotel, Atif Hussein, and the radiantly smiling Ayman for the excellent management, warm welcome and wonderful attitude towards guests; Olesya (Guest Relations Manager) for guardianship, help and care; Sonia for organizing free time for her son, for pleasant communication and tips; A LOW BOW to all the guys from the main restaurant!!!

A special THANK YOU for an unforgettable birthday of my husband!!!

We rested in this paradise of Egypt for 14 days (room number 6004). Of course, I would like to return to Iberotel Costa Mares as soon as possible, because it has surpassed all previous options for our holidays in different countries over the years.
Translated automatically from Russian. View original