Great stay

Written: 4 november 2021
Travel time: 22 — 29 october 2021
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
Departures, there 3:55, back 19:55
Departure Boryspil - Marsa Alam
Early purchase of the tour, in August 2 + 2 (12.8 years) 78 thousand, Anex

When checking in, it turned out that the operator made a mistake with the child, considering it not as an adult. The hotel manager demanded either an additional payment of 500 dollars, or to resolve the issue with an anex for compensation. We connected our travel agent, and Olesya's gestrelation, all issues were resolved. It went off without a hitch.
The hotel manager compensated for all our worries - we upgraded the room to a two-room apartment without additional payments.
Check-in before 14.00
Upon arrival, they were sent for breakfast, upon departure, lunch was also provided. The gestrelation said that every guest is dear to us, and until he left the hotel, he uses all the services without additional payments.
The staff is friendly, not arrogant, always ready to help in everything.

The gestrelation and the hotel manager are always interested in how things are going, what to add / remove. The chef in the restaurant also comes up and asks if they can cook at the request of the guest.
The food is absolutely edible and delicious. There are no frills, but there is absolutely everything. Red fish for breakfast, many varieties of cheese, fresh vegetables and herbs. Soups 2 types of lunch and dinner, several types of meat, chicken, lamb, grilled steaks, fish, salmon steaks, rice, potatoes, different types of pasta, diet menu - it's all there.
At breakfasts in the free access and the number of fresh mango, guava, orange. The coffee machine is in the restaurant.
Desserts are really tasty and varied.
Fruits - apple, pear, guava, orange, banana, pineapple, grapes, dates, melon.
Fruit Festival - mango, pineapple, melon.
Nobody will be hungry here.
They make delicious cocktails in the lobby.
Alcohol can be drunk. Beer is everywhere.
In the pool bar there is a free-access refrigerator with ten different types of Nestlé ice cream, you can also ask for ice cream scoops separately.
Drinks in large plastic glasses.
You can take food out of the restaurant, no one is running after you, which is not allowed.
A la carte: you can choose either fish or Italian. The hotel manager provided us with two a la carte. Fish - we didn’t really, Italian - we liked it.
Separately, I want to note, dishes, glasses for various cocktails, drinks, plates.
The rooms are perfect, working and clean. Bathrobes, slippers, gel, shampoo, lotion.
Hairdryer, safe. The cleaning is good, I don’t have the habit of climbing under the bed to check)) the cleaner was spinning funny little things.
Replenishment of the minibar daily, cola, fanta, sprite, water, juices, wine, alcohol and non-alcoholic beer. You can ask for more, gladly brought. Snacks are available for an additional fee.
Swimming pool for children, and deeper. Sun loungers are new, there is enough space for everyone.
The beach is sandy, the entry is good. Sun loungers, umbrellas.
A bunch of turtles, dugoshes, a beautiful reef, fish.

With my husband from 5 in the morning, meeting the dawn and swimming is just a thrill. There is something to watch, interesting, exciting.
The waiter goes to the beach, brings orders.
Animators - 4 people, but absolutely not intrusive. Water aerobics, bocha, yoga, dancing, table football, volleyball, in the evening for children, mini dances, then an adult program, thematic, or singing. This did not interest us, so I write what I noticed.
Lunch boxes are good to collect, if early for a tour, and even with a late check-out to the airport.
The extension of the room for 40€ was.

The weather - we were lucky perfectly, if there was a breeze, then it was pleasant, or completely calm. Clear calm sea.
The territory is small, compact, everything is convenient.
I did not go to a meeting with the guide, no one terrorized.
We took an excursion from #Olga in Sataya to the dolphin house - super, I recommend it!

Of the minuses, there was absolutely nothing for us.

Will I come back and recommend this hotel? - Yes, definitely yes.
We were very pleased with our vacation.

All pleasant travels and discoveries.
Translated automatically from Russian. View original