Double impressions: excellent sea, normal hotel and rude staff

Written: 29 november 2021
Travel time: 15 — 25 october 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 4.0
Food: 7.0
Amenities: 7.0
They settled quickly, at no extra charge, but instead of a Superior room, they gave the usual standard, where they delivered a cot for a child (room 2056 on the third floor). The janitor immediately hinted at baksheesh. Subsequently, if they left him a dollar, he cleaned it well, even put fresh flowers in the room, and when they left a chocolate bar, he just swept it, a couple of times he forgot to put water on, in the last 2 days he didn’t clean it at all. A generator was constantly humming outside the door, for light sleepers this will be a big problem, keep in mind.
The food can be said to be good, the chef is credited, special thanks to the local woman for the tortillas for dinner, it's just fantastic. Not enough fruit.
Internet - paid, for 2 weeks we paid $ 23, not only did it not work well in room 2056, it often cut off for a couple of hours in general. Interestingly, Wi-Fi worked on the beach, but not in the room. Can something be done? And another problem with the Internet. We thought that the whole family would be able to connect, but the pipes, the connection to only one device, as a result, the son and wife were left without communication, there was no desire to pay another $46.

Beach - umbrellas must be assigned to you at all times, but we were moved 3 times. A particularly impudent type is Mohamed Saber, who stands on towels, he is in the photo. All the time he tried to deceive us, then he would not give towels, then cards upon delivery. He simply threw the mattresses on the sand, although for the Germans and Poles, in addition to the best places, he also covered the sunbeds with towels. In the hotel, in general, on the part of the entire staff, a disdainful attitude towards Ukrainians and Russians, apparently they consider us an inferior race. The staff does not understand Russian, English is rather weak for many, but they know the words dollar and euro well.
On the beach, a metal umbrella fell on a child (there is in the photo, the child was not injured), another 2 fell nearby a little later. Vacationers, be careful, this is dangerous to health! Fortunately we were lucky, otherwise we can not avoid injuries. At the same time, this guy (Mohamed Saber) was just passing by and seeing that the metal structure was falling on the child, he didn’t come up, didn’t help, didn’t apologize, probably the Koran does not allow it. In the middle of the day, when the beach is full of vacationers, it is in the order of things for the Arabs to drag a welding machine (there is in the photo) and work with it (safety, your mother! ) Or dig holes for new umbrellas. Fortunately, all negative emotions from such a service were brightened up by the sea, I have not seen such a rich marine world anywhere in Egypt, this is a paradise for snorkelers and divers.
The animation worked perfectly, there are no complaints about them. Especially many thanks to the animator Dasha for an individual approach to children!
I recommend the hotel for a quiet family vacation for undemanding and unpretentious people, I will not go here a second time.
Translated automatically from Russian. View original