Отличное место для спокойного отдыха Great place for a relaxing holiday

I want to share a review about the hotel "The palace Port Ghalib" (not to be confused with "Port Ghalib resort")
Our flight was delayed at departure for 7 hours and upon check-in at the hotel around midnight, everyone was expected to have a late dinner - a trifle, but very pleasant.
ROOM. The description of the hotel is fully true - once an exquisite palace in the Moroccan style, a little tired for a long time without repair, with elements of oriental luxury.
In the room, all the cosmetics are as it should be in the top five, except for shaving accessories (they weren’t even brought upon request). Bathrobes were brought on request, they were also changed every few days, but it didn’t work out with slippers - they simply weren’t in the whole hotel.

Bath and beach towels changed every day. The bed is comfortable, hot water without complaints and pressure, and temperature. Spacious terrace. Important: there were no insects either in the room or on the territory of the hotel (we were ready for mosquitoes but did not meet).
NUTRITION. In the dining room three times a day and in bars all the time drinks plus food at certain hours.
The food is varied - meat, poultry, fish, vegetables, fruits, pastries, drinks, every day they prepared dishes of different cuisines in addition to the standard set. Drinks in bars almost around the clock, food and ice cream - at certain hours.
There is a normal attitude towards the Slavs in the dining room, while more than once they noticed service privileges for Europeans (Germans) for quite obvious reasons - they watched how our people, not knowing English, begin to raise their voices urging the waiter to do this or that action (as if he would start better from shouting understand Russian), and Europeans speak English, which reduces the language barrier of communication. In general, do not be rude and people will be drawn to you)).
REST. Not crowded, the territory is huge (you can walk around the territory of the entire complex, which includes three hotels), greenery and flowers everywhere (incredibly green and very well maintained).
The water in the pool is not heated - we swam a couple of times. because the temperature is very invigorating compared to the sea.
The reef is magnificent both in the bay (5-7 meters and corals immediately) and from the pontoons (far and closer). Sunbeds on the beach for the future, there was never that they came and did not find free ones. Beach towels were changed every day.
SERVICE. The staff is very attentive. The concierge and reception helped with various requests, even in small things, they understand Russian, but English is easier.
On the day of departure, they made us an unpleasant "surprise": we were awakened by a call at 4:30 in the morning and asked to move out. saying that our bus with transfer to the airport was waiting under the hotel, although the check-out was at 12:00, and after about 10 minutes of finding out, it turned out to be a mistake.

Outside the hotel there is a small town of Port Ghalib with a real port where multi-tiered ships arrive, souvenir shops, cafes and pharmacies. Beyond its territory is a desert.
In general, my husband and I were very satisfied with the rest, we will gladly come again.