Good but could be better

Written: 12 september 2019
Travel time: 30 august — 8 september 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 8.0
Cleanliness: 7.0
Food: 5.0
Amenities: 9.0
Opinion about this hotel is not unambiguous.
Let's start with the check-in, we arrived from Minsk early, at 6 am local time, we received the bracelets immediately, but they said you would receive the number no earlier than 12-14:00. We went for breakfast, and then the long hours of waiting began. Whoever writes that they went to change clothes and went to the sea, I don’t believe you. When you are tired, a night without sleep, you must go to the toilet to change clothes, because. they don’t offer other options, doubts creep in about your veracity. They all sit exactly in the lobby, angry and tired, periodically running up to the reception desk. In general, at 12-30 we got a room in the 5th building.
There are no complaints about the number, but this is only because we are not among those who look for flaws in it. If you take the category of people who are prevented by chips, rust, smudges and other shortcomings, then you are definitely not in the right place. There is more than enough of this in the room, for 5 * there is definitely too much with this. Cleaning took place when we ourselves asked about it, they were not cleaned well, not bad, as they say, the room saw the cleaning.

We really liked the area, the sea too. Before arriving, we read about the fact that there is no ideal entrance to the sea, so we were ready for this. We swam in the second lagoon, as well as in the royal lagoon. We were satisfied with the sea at 5.
By food. Drive the chef vzashey! The products seem to be good, but to be able to spoil them like that, you still need to be able to. This is not the first time we have a rest in Egypt, each time we admired the ability to cook beef, but the meat that was cooked here is just tin, literally and figuratively. For food 3, and that's just for sweets. If not for them, then more than 1 would not bet.
A separate 5 for coffee at the Calambus cafe, the coffee is just amazing.
And most importantly, the administration, if you are viewing these reviews, then pay attention to this. When to have dinner at a 5* hotel!! ! the main meat or fish dish is served; the cook should not put it on the plate. Cut and put in a separate bowl, that's what he should, and vacationers themselves should take it from there. When the chef serves you three!! ! shrimp or two!! ! pieces of meat thin as a blotter, and at the same time his hands are shaking even from this, it becomes simply ridiculous. But it is believed that shrimp or lamb were given for dinner.
Very chaotic placement of bars on the beach, either dense or empty. Be sure to pay attention to the 2nd lagoon, there is simply nowhere to drink water.
As a result, if the administration continues to ignore all the shortcomings, everything will be deplorable there.
Translated automatically from Russian. View original