I don't understand why it's so praised

Written: 5 january 2012
Travel time: 29 december 2011 — 4 january 2012
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 5.0
Cleanliness: 4.0
Food: 8.0
Amenities: 6.0
Arrived yesterday from the hotel. NG celebrated there. Or rather, it didn’t work out to celebrate - the delay of the hotel and Pegasus. They didn’t invite me to dinner at a certain time, everyone came at 18.00 and took the best places, 4 hours before Ng there was nothing to do, then the lights were turned off, the plates were not visible. You know, it’s strange that they didn’t even put champagne on the table, the waiters actively offered to buy it for 40 and 60 dollars. The table was laid, well, except that they put strawberries, the rest is almost the same as before at the general dinner, only the flea market is much larger.
For paid 100 dollars. for a special NG table I expected much more, as a result, everyone went to bed at 23.30, noting the Moscow NG.
As for the settlement - och. We traveled for a long time in a group of 20 people. on the floors of the hotel, after 50 minutes they brought things, sat waiting to change. The room is not cleaned - dust all around, circles from the glasses of the previous tenants, the floor is dirty. There are no carpets on the floor in the corridors, so you can hear that someone is walking in the room all night.

The departure back was at 5.45 (the plane was at 9.50 !!! ), this is how they took elderly people and families with children in order to call at an expensive confectionery factory at 6.00 - horror, it would be better to sleep longer - what disrespect -then.
The spa center is a separate song, the majority are not happy, there is no hamaam - the turnover is high, nothing is really done according to the rules, only they drag them to the sauna and make them sit in line to wait for their turn. They don't wash properly. Amateur massage.
Souvenirs are extremely expensive there. there are few shops, the sellers tell you where to go - buy everything quickly, they don’t really bargain.
In general, except for the food, everything is so-so. I won't go there again.
Translated automatically from Russian. View original