Okay, but there are flaws! and not with anex tour!!!!

Written: 16 november 2015
Travel time: 23 — 31 october 2015
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 7.0
Cleanliness: 7.0
Food: 5.0
Amenities: 6.0
Tour operator Anex tour!! ! Before that, I never paid attention to the tour operator, now I read the reviews 10 times and think about which tour operator to travel with.
We arrived in the morning at about 10 am, gathered all the people, then lined up and write the bus number on your transfer voucher, we get on the bus, it is small and there are almost no seats, and there are still people behind us, after that they figured out for a long time and tediously where to put people began to drop off - to transplant a thousand times they asked which hotel. Everything dragged on for a long time, but let's go, I think maybe an accident.
But no, on the day of departure, they took us from the hotel for 5 hours !!! ! before departure !!! ! that is, for 3 !!! ! An hour before check-in, we had 5 or 6 hotels along the way, they said that we would pick up in advance so that you would be at the airport 2.5 hours before departure!!! ! Aha!!! ! UNORGANIZED our people who cannot come in time, that they must be gathered by the hand like children !! ! Would leave and teach!! ! We waited 30 minutes at the hotel alone! OK!!!

After that, it remains with us 20 minutes before registration, we are announced that the registration desks are closed, so we will stop by the store. I was outraged, I say we will be late for the airport, and something is closed, but no, we stopped at the store there, all the buses are only Anex tour. As a result, he then ran around collecting everyone, and we arrived at the airport already like 15-20 minutes before registration began until we got to the plane, nothing at all. Spend three hours on the bus, even more and be late, and 40 minutes to the hotel. Until we changed clothes and had no time to drink coffee !! ! This has never happened to me!!!
I was outraged by the same transfer, and not a shopping tour !! ! An unpleasant aftertaste !! ! I don’t understand !!!
Rested from 23.10-31.10. 2015.
We arrived at the hotel at about 12 (At the reception, a girl and a guy (young), they are normal), we were settled immediately, they gave room G37 with a window view of the garden and spa, on the ground floor, there were two of us, we go in, and there is a room for three beds immediately surprised. We started to inspect the room: they probably didn’t clean it for a very long time, and the ventilation from the air conditioner was covered with mold and the smell, respectively. Immediately went to the reception expressed dissatisfaction, changed to room 303. It is smaller, but better furniture is the same, but not so shabby, it is clear that the cleaning was. Even from the balcony you can see the sea. But in the bathroom, the ventilation on the ceiling is in a terrible state and the ceiling falls off in places. For two days we lived wonderfully until I left cotton pads on the table and found ants, did not betray the value. Well, I've never seen an ant, maybe it crawled in by accident. I decided to move the table closer to the bed to put things, I wake up in the morning and look, and I have ants there and not one or two... fuuu. Then these "friends" began to get into clothes and they bite and hurt, it's impossible... everything was afraid if only do not bring home. We went to the reception to express the problem, they agreed to change it, I didn’t really believe it, we agreed, we discussed that we would go and eat at the animation and rent out the room, ok? says yes! I’m here until 00.30 I come up to rent a room, he: I went to meet you, I have problems because of you, I need to clean up and settle in the room... I was taken aback, I didn’t expect that there would be a collision... I apologized and left... I was shocked, then they already figured out how to populate people if there are ants. We moved to room 309, everything is fine, but there was some kind of smell, then it became clear that before our check-in, ants were poisoned there, even sprinkled in the refrigerator, it was unrealistic to open it.

Meals: here my review is not very objective (according to our suspicions, a German man appeared in the hotel on the third day of his stay, who checked everything in the kitchen), we think that this is the owner.
The first two days I had nothing to eat, I love meat (beef), there was chicken and fish in batter and a lot of vegetables stewed, boiled, raw for vegans. But the food does not have time to finish it endure! Two days later, as the whispered food got better and grilled barbecue and meat stew with vegetables and chicken and fish (tuna) (I'm writing about dinners), the difference is more noticeable. Yes, and the chef is just a darling similar to Viktor Barinov from the TV series "kitchen" very pleasant and positive!!!
Confectionery is very tasty, but you need to come to the opening there is the most delicious and chocolate cake with sesame, eclairs, oriental sweets, biscuits with impregnation, but after 30 minutes everything is raked, they don’t have time to wear it, then biscuits. There are practically no fruits. For 9 days, I saw dates, grapes, green melon in water, chopped bananas, and some were green at first, already ripe for a few days, and not an orange or a grapefruit, the size of an orange tastes more than a grapefruit, something in between. And in the shops next to the neighboring hotel they sell pomegranates and mangoes, but there was no such thing in the hotel nearby !!!
It seems to me that in hotels of this kind with so many people there should be more diversity!!!
What else pleased me was the fanta cola sprite and schweppes from liter bottles in the hotel bar and in the main restaurant !!!
On the day of departure, if your next night is not paid at 12, you rent a room and cut off the bracelets, respectively, there is no more food and drinks, we asked for lunch, they gave us coupons, we ate well !!!

Sea. Great for kids, you have to walk to the depths!! ! And for an adult, it’s not very pleasant to go and the sea is knee-deep, then waist-deep and you go and go again... and for so long everything would be fine, but there is such a thing as the wind and when you go out it blows so much that it’s horror, but it takes a long time... to swim not really knees on the bottom... yeah, there are still ebb and flow in the morning to go longer and smaller, after 2-3 hours the tide of water is more - more pleasant!
To summarize:
tour operator: HORRIBLE!!! ! oh yes, and the hotel guide is something so assertive that no one has offered me excursions yet, I say no, but he is on his own !! ! and when I came up and said why 5 hours before the plane was taken away, he can’t be like that, I show him at the stand, he gives me until you pick everyone up, I’m indignant, but he wants to go yourself 300 dollars. I say: yes, of course, and this despite the fact that everyone knows that a taxi to Hurghada costs 25-30. And he didn’t say that it’s still so early to go to the store !!!
number: G37 - horror!! ! 303 is good - but no ants, 309 is even better!
food: not bad, but not plentiful! loved the confectionery! almost no fruit!
sea: sunset is good, but shallow water and when the windy season is not a joy! And so the Red Sea is one of the most beautiful!
Translated automatically from Russian. View original