The hotel is clearly not up to 4 stars.

Written: 31 july 2018
Travel time: 10 — 24 june 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 3.0
Food: 3.0
Amenities: 5.0
Before flying to this hotel, it was very difficult to find any fresh reviews, but we decided to fly anyway because the price was tempting for that time period. For those who are going to fly to this hotel, I will describe the MAIN pros and cons of this hotel:
Pros:
1.1 line. At the moment, this is the main plus of this hotel. Walk from the elevator at the hotel to the sea 1-2 minutes. It's really very convenient that you don't have to walk far to the beach. The beach is more or less monitored.
2) Open area with two other hotels located nearby (Shams safaga and Shams Prestige). You can walk along them in the evening, as the hotel itself has a very small area.
On this, in general, the pros end, and now the cons:

1) Terrible and the same type of food throughout the holiday. Basically, lunch and dinner consisted of rice (it was constant and only I was saved by it throughout the rest), chicken (which was constantly overcooked and filled with eternal gravy), beef (it smells and tastes like "hello from the canteen of the 90s) , it was generally impossible to eat potatoes (always some kind of smelly, undercooked and without salt), vermicelli and pasta more or less (the most common, filled with tomato paste). Sweets are not bad, there were even sometimes delicious cakes. croissants and a couple of times in 2 weeks we made delicious cutlets on the grill. But in general, objectively speaking, this is a C, not a five. Oh yes, I forgot to mention the lunch, which was supposed to take place from 15 to 17 in a separate restaurant Il paso This restaurant was generally closed throughout the rest, and lunch consisted of chopped cucumber and tomatoes, plus a small bun with cheese and sweets that were left over from dinner.
2) The hotel itself is very old and clearly needs renovation. In the room, all the furniture, including the TV, is already very shabby. And this is no exception, I went to the so-called suite, which consists of a balcony room and a terrace with a jacuzzi. So the furniture is exactly the same old. In general, there are also three.
3) Room cleaning is also a top three. They forgot to leave toilet paper for us, cleaning consisted of wiping the floor (smearing dirt just in the corners heh) and making the bed.
4) Lack of a supermarket on site or nearby to buy fruit or food.
5) On the last day (thank God it was the last) the appearance of 2 cockroaches (one very small and the second cm 3 long) in the room. A very angry girl went to express everything at the reception. In the end, three hours later (it was already 11:30 am) a man came to us, took a large dead cockroach and offered to poison the cockroaches in the room for the night. It was just tin.
Everything else is very mediocre.
In general, this hotel can only be recommended if it was offered to you at a very low price.
Translated automatically from Russian. View original