Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
5.0
Cleanliness:
5.0
Food:
2.0
Amenities:
2.0
Pegasus deception
We were there for New Year's Eve.
1. We chose the hotel according to several criteria: sports and sauna (albeit for extra money). The site has information that there is a SAUNA AND GYM, but when we were there, our guide said that we were beautifully deceived. A sauna and a gym are still in the project near the hotel, but for now, be content with what you have. We were upset.
2. According to the contract, we were "imposed" a gala dinner for extra money (New Year's dinner), without this in any way. When we were checked into the hotel on the 30th at 21.30, at 22-00 there was not even tea in the restaurant, so we met the New Year in a bad mood and resentment that we paid just like that.
3. I can say about the hotel that it does not correspond to 5 *, there are a lot of minuses, flies constantly fly over food in the restaurant (we got poisoned there, although we are very picky about food). The staff at the restaurant is friendly but the service is poor. There are no complaints about the room, it was cleaned well, everything is clean.
Special thanks to the "Renewal" company, who returned our money back for the failed holiday (dinner). it was very negative at the time.
By the way, there is still false information on the site that there is a sauna and a gym in the hotel! We have a letter from the hotel, certified by the reception, that there is nothing there!
We were there for New Year's Eve.
1. We chose the hotel according to several criteria: sports and sauna (albeit for extra money). The site has information that there is a SAUNA AND GYM, but when we were there, our guide said that we were beautifully deceived. A sauna and a gym are still in the project near the hotel, but for now, be content with what you have. We were upset.
2. According to the contract, we were "imposed" a gala dinner for extra money (New Year's dinner), without this in any way. When we were checked into the hotel on the 30th at 21.30, at 22-00 there was not even tea in the restaurant, so we met the New Year in a bad mood and resentment that we paid just like that.
3. I can say about the hotel that it does not correspond to 5 *, there are a lot of minuses, flies constantly fly over food in the restaurant (we got poisoned there, although we are very picky about food). The staff at the restaurant is friendly but the service is poor. There are no complaints about the room, it was cleaned well, everything is clean.
Special thanks to the "Renewal" company, who returned our money back for the failed holiday (dinner). it was very negative at the time.
By the way, there is still false information on the site that there is a sauna and a gym in the hotel! We have a letter from the hotel, certified by the reception, that there is nothing there!
Translated automatically from Russian. View original
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