НИКОГДА! НИКОМУ! NEVER! NOBODY!

Were on August 19-26.2010.
Rating - two, count, what else can be put there, so that it is below the plinth. Let's start, we will arrive at De Belgique at 11-3.19. 08.2010, our group for settlement - 5 rooms, all Russian. As usual, the checkout time at the hotel is 12-00, nevertheless, everyone was settled, except for me (I'm not surprised, I'm always the luckiest). The administrator, he is the owner of this hotel, we thought the Frenchman, as it turned out the Arab, he explained to me, they say it’s not 12-00 yet - wait. Ok, fair enough, I expect. About the administrator: they wrote on the site - the spitting image of Ole-Lukoye, I didn’t see Lukoye myself, but I also thought “one to one”. Let's call him “Jacques” conditionally, because Monsieur did not introduce himself, there was no badge, but he didn’t really want to. For my girlfriend, he caused an association with a child molester. A vile type, thin, small, bald, but that's me, for the sake of completeness, by this moment there were no complaints about him at all. I went upstairs to my friend, left my suitcase, back and forth already 12-00. Wonderful.
We go down, we specify whether the room is ready, no, not ready. Caring Jacques handed us metro maps, the weather is wonderful, the exit is in that direction, like enjoy, walk, and there the room will be ready. We said thank you, but first the number, then we'll take a walk. We sit in the "hall", waiting, it smells wonderful: something between an omelette and, pardon me, urine. There are three of us: me, a friend and her 8-year-old daughter. The child is tired, hungry, begins to whine, when, when. We ourselves are already close to despondency, and our Jacques does not itch. He sits to himself, minds his own business, is kind about the weather on the phone with someone, goes back and forth, does not pay any attention to us, there are no hints that my number is being prepared. The only maid is also somewhere nearby, i. e. nothing happens up there. Time 12-30, an attempt to meet the eyes of Jacques was unsuccessful, the hint did not go away, I decided to come up to ask again, mind you, extremely politely: “Excuse me, when will our number be ready? ".

This is where our epic begins. Sweet, kind, modest Jacques turned into a monster in a second, the small eyes of the cancer almost jumped out of their wrinkled orbits, his face writhed, as he began to yell, saliva in different directions. We managed to catch the following meaning: where has it been seen, so that some tourists would dare to rush him, Jacques himself, only half the first day, and they, you see, already want to enter the room. It was my turn to get out. My English is already worse than before, but Jacques understood, point by point. Firstly, what kind of Jacques are you yelling at us, we should be yelling at you, we booked the hotel a month in advance, it was possible to prepare the room in advance. Secondly, we are tired from the road, lope can be expected. Thirdly, where is your complaint book. Fourthly, I will write a review on each site about the amazing hospitality of your hotel. The psycho finally lost his temper, right there, however, he found the keys to some room and politely threw them at me like that.
I go up to the room, behind me in single file, shocked by what he saw and heard, the maid, our kind administrator and friend with a child. An almost silent scene, everyone is waiting for my reaction from the proposed chambers. I, on the other hand, look around, because I'm waiting for a dirty trick (a dead rat, three legs by the bed, a bricked up window, a leaking toilet, etc. ), but I don't find anything suspicious. All are removed. Scene two. Impressed, I decide to call our tour operator. Naive. The phone cord has been cut. I'm going to my friend's, but I couldn't get through either. I go down to our friend, I ask how to call local numbers, he tries to apologize, I ignore. He says that you have mobile phones with you, probably, call from them. Yep, shazz. In short, this is where it all ended. We didn’t decide to change the hotel, we didn’t decide to continue trying to inflate something, because finances are limited, but we didn’t want to waste another day on this. We lived in this fairy tale for 7 days.
We immediately decided that we would not go to our "continental breakfast" because of our disgust and pleasant smells around. I always locked my suitcase, hiding my toothbrush and open water there, afraid that he might do something terrible or vile to my things. This hotel requires you to return your keys each time you leave. And each time, already taking the key, he also threw it at us or in our direction, while not greeting at all, and did not even look in our direction. Although by that time we were already used to the fact that everyone is always smiling everywhere (bonjour, aurevoir, etc. ), even in sex shops, don’t think, we just often passed by.
Scene 3: Farewell. I leave the room, at exactly 12-00 I drag my suitcase from the 3rd floor, on the 2nd floor our Jacques simply flies at me like a kite, pulls the suitcase out of my hands, again yelling like a cut.

On the one hand, it seems to infuriate him that I myself am dragging my burden, like a gentleman, how could I not have seen it before! On the other hand, I again hear some kind of curses addressed to us and in pure Russian the words “already twelve”. At 12-05 we are all downstairs, I wanted to leave at 12-30, of course out of spite, but the pancake failed. I ask my friend where we can leave our suitcases, our bus to the airport will be at the hotel in 3 hours. He: "Know, go out, twelve. " And something else in the same sense, like now I'm rushing you, get out. I say sorry, this is a common service in every hotel, I leave my suitcases, walk and then check out. "Nooo, here are the suitcases, out the door, get out. " Another wave of anger, we immediately got through to our tour operator from the mobile, they are shocked, they promise to settle everything. We were sure that if any man had been with us, he would not have made a sound, but then he decided to avenge all his grievances against the female sex.
Jacques picks up the phone, talks for a long time, moving from a polite tone to already familiar cries and good wishes, we caught the French words already familiar to us in the translation of “shit” and “bastards” and hangs up. A dumbfounded girl from a tour company calls us back, says what you did to him, he is generally inadequate in our place, she was generally afraid to stay there. I tell her, in fact, we lived like this for 7 days, or rather survived. He says go to the airport. We were upset, because during these 3 hours we wanted to buy souvenirs, and our luggage was simply not liftable. Then she calls back, says go to a nearby hotel, leave things there, she agreed. Thanks, that's what they did. I must say, the administrator in the new hotel, something like the "Arena Opera" 3 stars, was very kind and was not at all surprised by the behavior of our Jacques, he had already heard about him. Like this.
Yes, there was also a 2 ** Blanche hotel next to us, where they originally wanted to check us in, but the girl from the tour company did not advise leaving things there, because there is also a strange administrator there. Well, to say “strange” about ours is to say nothing.
In the reviews of this hotel there was not a word about rudeness, only about the condition of the rooms and their service. It looks like we're the only ones that got lucky.
Actually, I have practically no complaints about the hotel itself, even at home I read flattering reviews about De Belgique, prepared myself so well that I was even pleasantly surprised by the room. Bed, table, chair, wardrobe arch, bedside tables and bathroom. node. There really is no time to watch the TV, but once turning it on, I found only 5-7 working channels, naturally local, I was looking for a music one, I didn’t find it and found out that there was no remote control and volume control in principle.

But even cockroaches in the bathroom and a croissant left on the table in the room will not prevent me from rating this 2-star hotel from 3+ to 4 points (we never forgot that we chose a 2 ** hotel and nothing more waited) and the rating “disgusting, dangerous, unthinkable, worse than you can think of” to its owner-adnistrator, and I wouldn’t be surprised if also to the chef Jacques. This is how individual individuals can “take away” the presence of two unfortunate stars from the hotel.
Needless to say, I STRONGLY DO NOT RECOMMEND anyone to ever stay there.