The hotel is so-so

Written: 8 september 2021
Travel time: 15 — 23 august 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 5.0
Cleanliness: 5.0
Food: 10.0
Amenities: 7.0
Era Palace Hotel was chosen for a holiday because the booked and paid for a year and a half hotel Neptune changed living conditions, according to a representative of the tour operator TPG, because an alternative to this TPG did not agree to offer their own from the tour operator. Arrived, met, settled quickly to number 902 and here began the trash. 3 adults were accommodated in a small room for two. The answer to the question of how 3 adults to stay there was that to deliver the third bed (in fact a cot) which barely fits in this room. After some negotiations, the keys to number 201 were issued. The room is spacious but also with 2 single beds and "beautiful" walls with mold from the wallpaper (because the wallpaper was partially peeled off, we saw all this "beauty").
The request to change the number was denied, arguing the lack of free numbers.
the first thing the hotel staff did the next day was to glue the wallpaper without any disinfection. as a result, the wallpaper flew away the next day. After that, they did some disinfection and glued the same wallpaper. In order not to spoil their vacation, they just closed it, rearranged the beds and kept the door to the balcony constantly open. I will not write about the non-working refrigerator and TV, about the lack of doors in the shower, too)))) this is Georgia. She knew where she was going. However, the hotel was supposed to be Neptune, not this one.

All rooms at this Era Palace hotel have sea views, it's gorgeous!
As for breakfast, they were good. There was always a large selection, deliciously cooked. No one could get rid of the hungry.
The hotel has a beautiful pool, clear water, sun loungers around the pool. Surprisingly, many people swam in the pool in the afternoon and late in the evening. There were those who swam after 22-23 pm))
Sea / beach The sea is clean and warm, pebble beach.
Restaurants and bars are within walking distance.
I recommend the restaurant at the hotel and CHARLI (to the right of the hotel on the waterfront)
A big plus is the location of the hotel, between the hotel and the beach there is a promenade about 3 km long. Where you can walk or ride a bike.
In general, rested well, but ...Georgia is its color here!
I advise the hotel to make at least some cosmetic repairs. I understand a year without tourists, the hotel was probably not heated, but it is not appropriate to receive guests in such conditions, and the ticket price is not penny.
Another time I will not go to this hotel and I will not advise anyone today.
If you do not pay attention to the shortcomings of the room, I can say that the rest is great.
Translated automatically from Ukrainian. View original

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