Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
3.0
Cleanliness:
7.0
Food:
6.0
Amenities:
8.0
The flight from Kazakhstan to Greece takes about 12 hours. It's only one way. The time difference between countries is 3 hours.
Vacationers from Kazakhstan choose Greece (not Italy, not Spain) in the hope of a pleasant vacation at a good level. But it turned out the other way around. The first who met us at the hotel were the employees at the reception with tired and angry faces. There was a negative reaction to our requests to change the number (for medical reasons), especially from the staff - the men, unfortunately, did not remember the names (apparently, they never got sick). Until now, I never thought that differences in belonging to one of the countries matter, because the problem was solved in 2 minutes, when an employee of the Hellenic Agency joined in solving the problem. The hotel staff did not respond to the requests and references of the Kazakh agency.
The ugly attitude towards customers at the reception was especially keenly felt against the backdrop of friendly service by the waiters in the restaurant. Over the past 8 years of my vacation, the first time I encountered such a boorish attitude. After that, I cannot recommend the Grand Resort Lagonissi to anyone. UGLY!
Vacationers from Kazakhstan choose Greece (not Italy, not Spain) in the hope of a pleasant vacation at a good level. But it turned out the other way around. The first who met us at the hotel were the employees at the reception with tired and angry faces. There was a negative reaction to our requests to change the number (for medical reasons), especially from the staff - the men, unfortunately, did not remember the names (apparently, they never got sick). Until now, I never thought that differences in belonging to one of the countries matter, because the problem was solved in 2 minutes, when an employee of the Hellenic Agency joined in solving the problem. The hotel staff did not respond to the requests and references of the Kazakh agency.
The ugly attitude towards customers at the reception was especially keenly felt against the backdrop of friendly service by the waiters in the restaurant. Over the past 8 years of my vacation, the first time I encountered such a boorish attitude. After that, I cannot recommend the Grand Resort Lagonissi to anyone. UGLY!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Poor service at the reception
- Private holidays on your own peninsula
- Holidays in Lagonissi before hotel renovation
- for the money it should be better
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