Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
8.0
Cleanliness:
9.0
Food:
3.0
Amenities:
7.0
From the outside it is a very nice hotel. Really new with great sea views.
Unfortunately, a number of shortcomings do not allow us to consider it a five-star. Now, if it was a troika, then yes, I would be the first to say what a wonderful hotel. But getting a three-star service for the price of a five is overkill.....
On the facts:
1. Food. The choice is very narrow. Breakfast for 10 days of stay has not changed even once. The difference between a European breakfast and a continental one is that after 9-30 salmon and champagne are taken from the restaurant. In principle, there are 3 edible products for breakfast, these are salmon, champagne and scrambled eggs. Vegetable cuts are weak, there are almost no salads, the rest is inedible. To dry cereals and cereals - only cold milk. We had to ask for hotter every time and they brought it to us separately.
Dinner. Much better. All the same, there is more choice, the only problem is with side dishes; there are few of them and they rarely change. Fruits for dinner are good, especially fresh strawberries.
2. Gym WITHOUT AIR CONDITIONER! They ask you to change clothes for him in the rooms, although there is a SPA changing room nearby. It seems like a trifle, but annoying.
3. Cleaning in the rooms: either they don’t bring a bathrobe, then they steal the key to the room, then they don’t renew the jars, they don’t wipe the dust....don’t forget to say so.
4. All garden view rooms do not look at the garden, but at the noisy main road. Windows do not open until late at night - a complete "road movie".
5. Air conditioning in the rooms, it is central and it's something... We arrive - it's cool outside, from the air conditioner - hot air, everything seems to be normal. The next day it got warmer, hot - from the air conditioner - again hot air - we are at the reception, and they tell us - it's not the season, so only hot, but cold is impossible. The next day - cold air came, three days later it got colder - we were at the reception - it was already the season, only cold air....Considering that the windows could not be opened because of the road movie... It was scary.
6. Plumbing in the rooms. She is very beautiful and just as non-functional. You can only shower a Chihuahua, but for this you need to shave it. The jet barely flows, and it’s not about pressure, but it’s designed that way. So that the guests do not get bored - the temperature of the water suddenly changes several times, you wash yourself either in cold or in boiling water. Cold and hot shower....
7. Beach chairs. Everything is fine there except for one thing, in May (at least) a cold wind blows from the sea, there is nowhere to hide from it except one corner behind the bushes. On sun loungers in it a competition with the selection of winners. It is unrealistic to come up with something to protect against the wind, as they do in the same Egypt...
8. A separate song - a backup generator. Chania sometimes loses power. The backup generator is turned on, which some kind soul has mounted on the roof of the hotel. The sound in the room is like in an airplane + the walls are shaking! The staff politely advises to be patient because there is an accident in Chania, and they can’t do anything, can you move to another room for the night?
The whole left wing of the hotel is really shaking, the rumble is heard even by the pool.
I was especially pleased with the awakening to its sounds at 8 in the morning. . . An inexpressible feeling of the night in a vibration stand....
9. The heated pool is mounted on the first floor in a rather gloomy room. Well, here's the taste and color....
10. The hotel is located away from any bars and main entertainment. Everything is available, but only on a typewriter. Then 5 minutes - and you are anywhere.
11. There is no animation. (I don't really need it, but still. )
12 There are no water sports in May. None at all.
In fairness, I will also note dignity:
1. Internet is available, 5 euros per hour, fast.
2. The staff at the reception is extremely polite and really tries to help.
3. The view from the hotel is wonderful.
4. Furniture and rooms are new and beautiful.
5. The hotel is really quiet and comfortable.
6. There is a children's room, children are looked after.
You can relax in it and it’s good, but you have to go in the late season, then it’s air-conditioned, the wind will not get out. Room to take Sea View, then do not care about all the power outages. Do not use the gym : -) , dine outside the hotel, demand breakfast in the room.
And so in May it’s really 3 * and no more, compared with Aquila Rethymno Beach in May last year.
Unfortunately, a number of shortcomings do not allow us to consider it a five-star. Now, if it was a troika, then yes, I would be the first to say what a wonderful hotel. But getting a three-star service for the price of a five is overkill.....
On the facts:
1. Food. The choice is very narrow. Breakfast for 10 days of stay has not changed even once. The difference between a European breakfast and a continental one is that after 9-30 salmon and champagne are taken from the restaurant. In principle, there are 3 edible products for breakfast, these are salmon, champagne and scrambled eggs. Vegetable cuts are weak, there are almost no salads, the rest is inedible. To dry cereals and cereals - only cold milk. We had to ask for hotter every time and they brought it to us separately.
Dinner. Much better. All the same, there is more choice, the only problem is with side dishes; there are few of them and they rarely change. Fruits for dinner are good, especially fresh strawberries.
2. Gym WITHOUT AIR CONDITIONER! They ask you to change clothes for him in the rooms, although there is a SPA changing room nearby. It seems like a trifle, but annoying.
3. Cleaning in the rooms: either they don’t bring a bathrobe, then they steal the key to the room, then they don’t renew the jars, they don’t wipe the dust....don’t forget to say so.
4. All garden view rooms do not look at the garden, but at the noisy main road. Windows do not open until late at night - a complete "road movie".
5. Air conditioning in the rooms, it is central and it's something... We arrive - it's cool outside, from the air conditioner - hot air, everything seems to be normal. The next day it got warmer, hot - from the air conditioner - again hot air - we are at the reception, and they tell us - it's not the season, so only hot, but cold is impossible. The next day - cold air came, three days later it got colder - we were at the reception - it was already the season, only cold air....Considering that the windows could not be opened because of the road movie... It was scary.
6. Plumbing in the rooms. She is very beautiful and just as non-functional. You can only shower a Chihuahua, but for this you need to shave it. The jet barely flows, and it’s not about pressure, but it’s designed that way. So that the guests do not get bored - the temperature of the water suddenly changes several times, you wash yourself either in cold or in boiling water. Cold and hot shower....
7. Beach chairs. Everything is fine there except for one thing, in May (at least) a cold wind blows from the sea, there is nowhere to hide from it except one corner behind the bushes. On sun loungers in it a competition with the selection of winners. It is unrealistic to come up with something to protect against the wind, as they do in the same Egypt...
8. A separate song - a backup generator. Chania sometimes loses power. The backup generator is turned on, which some kind soul has mounted on the roof of the hotel. The sound in the room is like in an airplane + the walls are shaking! The staff politely advises to be patient because there is an accident in Chania, and they can’t do anything, can you move to another room for the night?
The whole left wing of the hotel is really shaking, the rumble is heard even by the pool.
I was especially pleased with the awakening to its sounds at 8 in the morning. . . An inexpressible feeling of the night in a vibration stand....
9. The heated pool is mounted on the first floor in a rather gloomy room. Well, here's the taste and color....
10. The hotel is located away from any bars and main entertainment. Everything is available, but only on a typewriter. Then 5 minutes - and you are anywhere.
11. There is no animation. (I don't really need it, but still. )
12 There are no water sports in May. None at all.
In fairness, I will also note dignity:
1. Internet is available, 5 euros per hour, fast.
2. The staff at the reception is extremely polite and really tries to help.
3. The view from the hotel is wonderful.
4. Furniture and rooms are new and beautiful.
5. The hotel is really quiet and comfortable.
6. There is a children's room, children are looked after.
You can relax in it and it’s good, but you have to go in the late season, then it’s air-conditioned, the wind will not get out. Room to take Sea View, then do not care about all the power outages. Do not use the gym : -) , dine outside the hotel, demand breakfast in the room.
And so in May it’s really 3 * and no more, compared with Aquila Rethymno Beach in May last year.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- the hotel is excellent
- Great stay in a great hotel
- Three for the price of five
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