Между хорошо и плохо Between good and bad

When I went to the hotel, I read the reviews and was ready, as it seemed to me, for anything. Let me explain right away, when planning a vacation, I expected to take a car for the entire period and the luxury of the hotel did not interest me, although I like 5 *. The main requirement was the location on the first line and the accuracy of the hotel. When I arrived and settled in the room, I was shocked. The room is very, very old, the entrance is separate from the street, without an entrance hall, you immediately find yourself in front of a bed on which it is impossible to sleep due to the age of the mattresses, a shower room with a sticky client, but these are all flowers. How to live in a room with a broken toilet drain? And when using the shower and the washbasin at the same time, the water began to rise from the drain hole and flooded the floor of the room, the bed and the shower next to it. TV ordered to live long. Housing conditions were not drawn to any category. And this is Europe with its clear distribution of stars. I had to raise administrators and guides, up to moving to another hotel. The hotel management did not understand what I could be dissatisfied with. But the TUI guides tried to fix the situation. . Everything was fixed in the room and they promised to relocate as soon as something decent was released. To my questions to the guides, how can a famous company cooperate with such.... I was told that the hotel gives preference to good rooms for people who booked a place for a month, two, three, regular customers, tour agents in promotional tours do not go to all hotels, and then offer everything from a photo, and in general foreigners live in such. Just not sure how much. After 4 days, I was moved to a very good room, where I could appreciate all the advantages of the hotel. Their kitchen is really good. And even some 5 * hotels do not have the first line. I traveled along the coast and found out that the hotel has a good location, you can combine active and relaxing holidays. For myself, I concluded to tempt fate - "maybe it will blow over" on vacation, I don't want to.