Отвратительный отель Disgusting hotel

We lived in this for 2 weeks (end of June-beginning of July 2014). We were first settled in apartments located next to this hotel (Lastella), not at our request. We agreed, we only planned to stay at the hotel for the night, we always rent a car and return for dinner. There was a stove and I fried potatoes 2 times, the owner of the hotel immediately noticed this and offered us to pay an additional fee of 20 euros per day for staying in these apartments. Then he billed us (3 euros) for using the safe, which was not there! We refused and he moved us to a room, which turned out to be large with an uncomfortable bed with protruding springs and two sofas that we did not need. It was disgusting that the hotel staff monitors each guest, who ate what, drank what, where he went, what he brought with him, who rented what car. The owner is just insanely greedy, ignoring any request until you pretend to look for the guide's phone number on the information board. He himself sits at the reception when we first arrived at this hotel (9 am), for 10 minutes he simply did not pay any attention to us. In the evening, during the broadcast of the World Cup, he simply approached and turned off the TV in the hotel lobby, said that his hotel was closing and offered to watch it in his rooms or in a nearby cafe. I do not want to swear on vacation and wag my nerves. But the most disgusting was the food in this crappy hotel. Breakfasts are simply poor - rubber, inedible sausage, laid out on a tray at a distance of 3 cm from each other, and the same tray with disgusting cheese. I'm not picky, but even yogurts were every other day, for some reason they were replaced with halves of canned peaches cut into eight pieces. Omelets, no eggs. . . Tomatoes, cucumbers always every other day, never at the same time. The flakes were the cheapest, you always had to ask for milk. Dinner was even worse. There is simply no choice of food. 3 times there was meat, 2 times chicken, once some small fish, the rest of the time there were vegetarian dinners. Somehow my husband approached the cook (who stood at the distribution every day) for a second piece of meat, he was refused, after that my husband turned to the hotel owner for clarification, who immediately sat next to him and, as always, followed everyone. The owner explained that if the husband was given more meat, then someone might not have enough! ! CAN YOU IMAGINE THIS?? ? Another dinner was vegetarian tomatoes, which the chef also handed out, stuffed with some kind of herb, the chef asked how we liked them (obviously scoffing! ), To which we replied that it would be nice to stuff the tomatoes with meat. The cook said it was a great idea, and he never knew it. Drinks at dinner were paid and we basically did not buy them. They drank wonderful Greek dry red wine, bought in the city of Daphnes (not far from Heraklion) at a small factory, but in their room. In general, all people were dissatisfied. By the way, dinners were strictly from 19.00 to 20.00 hours. For comparison, a year ago we rested in Rhodes (Greece) in a 3-star hotel, came for dinner by 21.30, the food was good, even for dinner and lunch there was always ice cream, they even gave mussels, there were 3 types of eggs. Yes. . . there is something to compare! I would NEVER recommend this hotel to ANYONE. And I really liked Crete, and the Greeks, too, are very responsive and friendly. But, as you know, in any family is not without its black sheep!