КОШМАР NIGHTMARE

MESS! We rested for 10 days: from July 15 to July 25.2008. Everything was fine, but for the time being; ) The day before departure, it suddenly turned out that a package of documents, a passport, tickets and, in fact, all the money had disappeared from the safe located at the RECEPTION ! As it turned out, to my surprise, the administration was not going to bear responsibility for the loss of things from the safe, even the arrival of the police did not change the decision of the hotel administration. On the contrary, they made every effort to get us out of the hotel as quickly as possible! As it turned out, all the cells of the safe were opened with one key; ), which suggests the absence of any professionalism of the hotel administration. In general, a mess and negligence in everything. Who wants to lose the precious days of their vacation - welcome to the Venus Milena hotel, you will get a lot of "unforgettable" emotions upon returning to your historical homeland. !
P. S advice call the police and immediately draw up a report, contact the consul and the tour operator, and finally, you can also have heavy artillery - a lawyer; )