Отель хороший, но сервис ужасный! The hotel is good but the service is terrible!

Rested 4 weeks from 11.07-9.08. 14, good territory, pleasant microclimate, lots of greenery and flowers, beautiful fountains - that's all of the advantages of the hotel. Cons: 1. Unsuitable for children and non-smokers beach, either go into the sea on rocks or endure cigarette smoke in 30-degree heat, despite the fact that the hotel is allegedly wellness and should take care of the physical condition of vacationers! Many times they asked the manager Konstantin to competently organize a non-smoking area, but nothing was done, the non-smoking area is a few sun loungers between smokers, zero sense! 2. In the main restaurant "Zeus" there is constantly dirty dishes and cutlery, you need to carefully look when you take a pseudo clean plate so that there are no leftovers of food and knives / forks on it, and moreover, smell it, since very often they can smell like fish or something else, asking the waiters to bring clean appliances is useless, they bring the same ones and argue that they didn’t notice the dirt on them, but the fact that the fork / knife smells like sticky aphids doesn’t bother them, they will insist, they’ll be rude3. Entertainment programs until 23:30 - if you call the reception and beg to turn off the music or at least make it quieter, or even until one or two at night, try to fall asleep to the cries of the animator Koko or basses, while you need to have time for breakfast wake up before 10 am, otherwise you won’t be able to eat anything, and get enough sleep, relax, too! In the spa, instead of a full-fledged massage stated in the stroking menu, if you ask to do it harder, they will answer you no, we won’t do it, you need relaxation, but they will stroke you for decent money! 5. Cleaning is another story! They clean the rooms at random, touch your personal belongings in every possible way, well, they can knock on the door for a long time and hard even if the do not disturb card is hanging and you are sleeping, the same thing in the evening, they can break in with cleaning at 21:30, ask to choose an adequate time for cleaning is useless at the reception, because nothing will change and only the cleaners will brazenly run into you with requests not to go to the reception, otherwise they may have problems because of you! 6. The food in the Poysedon tavern, if it arrives on time, and not after 40 minutes, is raw and undercooked, this applies to squid, shrimp, etc. 7. The pool stinks very strongly of chlorine, in the heat it is simply unbearable! 8. In your garden, if a room with a garden, snails, snakes, lizards will crawl9. There are no lifeguards on the beach and in principle there is no security in the hotel, if you have any conflicts / problems and you try to solve them yourself, you are automatically to blame, you will be pushed out of the hotel, it doesn’t matter if you are a woman, a child, a pregnant woman, the task hotel to charge you money for the disgusting quality of service, no one was going to think about your comfort there, which is very unfortunate for Greece, and besides, someone constantly complains and swears at the reception for the terrible quality of service, for people from the Russian outback, a hotel can and it will do, but many foreigners, people from Moscow and other large cities more than once make a scandal about ruined vacations, deceived expectations from 5 deluxe stars and money thrown to the wind! 10. There are few interesting entertainments for children during the day, nothing at all on the beach, in the evening there is a disco with the same music, the children are bored and they whine all the time and everywhere. FROM. If the respected director of the Maxis hotel does not remember how the Greeks should receive guests, and that if the category of 5 stars deluxe is indicated, then you must comply with it, after 2-3 seasons the hotel will close for losses, since no one wants to spoil their vacation for money this time! No one will tolerate such a pahab attitude, and even more so women, women in position and children are two! And three - no one will contact the hotel, where the director himself secretly climbs into the rooms, looks for them or specially spoils something in them in order to rip off money from you for repairs at the checkout!