the hotel refused to check in when confirming the reservation

Written: 6 august 2013
Travel time: 21 july — 1 august 2013
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Service: 1.0
Booked through Tez Tour. All documents received, including vouchers (booking). Upon arrival at the airport, the child and I were confronted with the fact that we were being taken to a hotel 3 km away. from the village of Hersonissos instead of the hotel, 7 minutes walk from the center of Rethymnon. In response to indignation and a demand to be taken to Rethymnon, they sent me, they said to go where they were taking me or stay at the airport. I was traveling with a child, so I could not stay at the airport. Throughout the rest, she demanded relocation to Rethymnon, albeit to a different hotel and even with a decrease in stardom. Was sent by Tez Tour. As a result, instead of rest, I got hassle and a ruined vacation.
Be vigilant when choosing a hotel and tour operator!
Translated automatically from Russian. View original
Comments (0) leave a comment
Show other comments …
аватар