Хороший отель, но не 5 звезд Good hotel but not 5 stars

We rested in August (from August 17 to August 23.2019 with a family (two children).
Positive points:
- numbers
- SEA
- food (a separate compliment to the chefs who prepare dishes right in the hall)
- free ice cream
- a clean beach, which is not only cleaned daily, but also washed
Negative:
- the view from the window of the room (the windows of the room looked directly at the landfill, which is next to the hotel. As a result, they never sat on the balcony either in the evening or early in the morning).
- insufficient number of sun loungers on the beach: it is clear that the hotel earns not only on vacationers in it, but also on all those who freely visit the beach, but I think that a 5-star hotel should solve this problem not at the expense of those who pay for accommodation in it. (repeatedly both in the descriptions and in the hotel itself it was said that the towels left for an hour were collected and the sunbeds were thus released, but nothing like this happened during our vacation).

- the issue of the safety of vacationers in the hotel: for all the time I saw the security guard for exactly 5 minutes 1 time. and all. At the same time, access to the hotel is open to everyone, even during the day, even late in the evening, even at a time when the pool bar, which serves those who want to sunbathe on the beach, is no longer open.
- the beach is public, despite the fact that on many sites it is declared as a purely hotel one.
- lack of hotel territory (the territory of the hotel is limited to the building, a small pool right at the entrance and sunbeds on the beach)
- excursions: at least the question is probably no longer for the hotel (for representatives, of course, the main thing is to shove something for vacationers. When you choose excursions, specify specifically, they will really take you to where you expect to get and how long it will take).
- the lack of a room to store your belongings in case of a late check-out (check-out from the room at 12.00. Before your transfer, if it is in the evening, you can leave your luggage at the reception (at the same time, they are located on the landing of the stairs, which seems to be only hotel staff)
- as an indicator of shortcomings: no one bothered to change the burnt out light bulbs in the name of the hotel for the whole week. for some, it may not be an indicator, but this is the attitude towards vacationers, and the self-esteem of the hotel, or something.
Separately, I want to note the work of the animators. GOOD FELLOWS!!! ! If it wasn't for them, I would have rated it even lower.
THANK YOU very much to them (Alina, Ira, Anya, Tuglu)!
Excellent organization, friendly relations, constant games with both children and adults!! ! It can be seen that the guys are not just serving the number, but they really like what they do, and not only they, but also those around them enjoy it! The children were even very upset that they had to part with them.
I would like to note: 95% of vacationers are families with children, so if someone is planning a vacation in this hotel, consider this fact.
Rest left a double impression. I doubt that those disadvantages that I spoke about will be corrected by someone. The rooms are all occupied, there are a lot of people, the money goes to the owners, so. . .

But the rest in this hotel, like a five-star, I would not advise my friends.