5 stars?! For what?!!!!

Written: 18 july 2018
Travel time: 11 — 20 july 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Resting in this wonderful hotel now!
There are only two pluses! Sea and green area. And the first plus is clearly not the merit of the hotel!!
Everything else... one big and fat minus.
Food: poor and monotonous. Coffee is disgusting. For a hotel with 5 stars, wooden sticks instead of teaspoons are a clear bad manners, as well as a plastic glass for water! The dishes are dirty. And flies!! ! They crawl right over the food! ! After what he saw, the hand no longer rises to take it from the tray.

The room, again, does not correspond to 5 stars. The range of cosmetic accessories is limited to gel, shampoo, balm and wipes! I won’t say anything about slippers with a bathrobe ! ! With towels in general byYa. On the second day of stay in this wonderful place, they did not put a towel for the feet, and on the third day the staff decided to limit themselves to only bath towels. The rooms are dirty. Cleaning is disgusting and consists only of making the bed, taking out the garbage and issuing (if you're lucky! ) Clean towels!
SPA. It is, but....the same dirty and not well maintained as the rest of the hotel. During 5 days of visiting the so-called SPA, I observe empty jars of gel in the showers and plastic glasses near the pool. SPA complex is not cleaned at all!! ! Doubts creep in that clients in massage parlors are put on the same towel. I hope I don't catch any rubbish! ! I'll be back. . . run to the dermatologist!!!!
The service also leaves much to be desired. With a grandiose scandal, you will knock out clean towels. And the answer to the question about cleaning the room, believe me, will kill you completely “They cleaned it... yesterday! ” Hallelujah!! ! The service truly deserves 5 stars! I came to rest with my adult son, it was agreed in advance that the beds should be separate, but... we slept in one large bunk for three days.
General Summary! The hotel is a weak C grade! If you don't want to spoil your long-awaited vacation, don't go here. I have never been so eager to go home!
Translated automatically from Russian. View original