Terrible hotel...

Written: 21 july 2013
Travel time: 23 june — 5 july 2013
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 9.0
Food: 4.0
Amenities: 3.0
To my regret we were not lucky, we had a bad experience to stay in this hotel. The hotel is located in Podstrana, it is literally 8 km from Split. A week's stay at the hotel cost 1200 euros. Designated as 4 stars. The hotel was built with technical violations, in the Deluxe room in which we lived, the ventilation shaft from the restaurant kitchen was connected to the ventilation in one of the bathrooms, the door could not be opened there, because it was immediately known in the room what the chef was cooking now. After 17 hours it was also impossible to open the door on the balcony, because there was already a smell from the grill. . In the room, old failed pillows, washed out bathrobes and towels. . The refrigerator in the room is broken, the staff, when asked to change the pillow, said that they all have such. . The restaurant can not be called such, rather a home-cooked cafe. . Everything is cooked in a huge amount of oil, once I saw the cook out of the corner of my eye, he was in dirty clothes, apparently he wiped his hands on his pants, coffee powder is served for breakfast in the morning, instead of sausages (I didn’t even dream of meat, boiled sausage for happiness), fried fatty sausage is served - it is impossible for a normal person to eat!! ! The staff did not respond to our requests to do something with the replacement of the number, we had to call the bookinc som through which the hotel was booked, and only after the intervention of the booking staff, we changed the room to a normal one. . The attitude of the staff is unpleasant, no smiles, no good afternoon, we talked to them in a mixture of Croatian and English (we used Google translator), because some of the staff do not know English, when everything is fine, they understand us perfectly, as soon as we started talking about some problems, they stopped understanding us. . . A couple of days later, another Russian family drove into the hotel and they were also offered this room, since we managed to warn them. . . An amazing attitude, you know that you have a problem with the number and you continue to sell it, but only for some reason to the Russians. . .
Translated automatically from Russian. View original
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