Don't change bed

Written: 28 january 2018
Travel time: 10 — 13 january 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 3.0
Cleanliness: 1.0
Food: 8.0
Amenities: 8.0
I liked everything in the hotel, but all the pluses were crossed out by a huge minus: the bed was not changed upon check-in. After contacting the reception, they moved to another room. But, alas, there was also dirty linen, stained and hairy. on the third attempt, they laid out clean, washed linen. I consider this unacceptable. Nobody from the administration apologized.
Translated automatically from Russian. View original