Хуже этой гостиницы в моей жизни ещё не было Worse than this hotel in my life was not yet

This hotel has never been worse in my life! And so in order. I booked an apartment for my family for three people for one night, with free cancellation, i. e. more expensive than usual for 87 €, because I was not sure which day I would stay there. Already 2 days before my booking, it was no longer possible to simply take and cancel, such conditions. Yes, and God bless them, I thought, fortunately the day of planning the arrival coincided with the reservation. On the way from Croatia at 10:00 Hungarian time, my money was debited from my card, although they have check-in either from 12:00 or 14:00, in short, not the essence, but not pleasant. Since the usual practice shows that the payment occurs upon check-out from the hotel, then a letter came to the post office that my apartment was located at a different address, but they assured me that it was not far from the main reception.
Since the keys still need to be taken in one place, and live in another, it started to be a little frustrating, plus that I was clearly not interested in riding and looking in a city, country, not familiar, first the reception then the house.


We arrived at the hotel around 24:00 at night in short, at the reception we were greeted perfectly and given the keys. And we went to rest or rather look for that place. Thank God the 21st century and GOOGLE rules, we found a place quickly, parked, by the way, just on a busy street, and not as it was promised about free parking! As soon as I stepped out into the street, I immediately felt a stench, not just, but a super terrible stench. We quickly found our room and, oh gods, the apartment I bought turned out to be an ordinary room, and such that you need to go right in backwards and go to bed, the bed is dirty, it’s just scary to touch everything, and yes, the room was for two and there was also a stink in the room!
I dialed the phone number to find out where my number was, and to say that I did not order this number, not the one that I saw in the picture when choosing on BOOKING. com. Long conversations did not lead to anything, I had to get into the car and go to them again to swear. He left a 9-year-old child in the room, just so as not to drag him with him. At the reception, the guy told me for a long time that there were no others and he was very sorry and blah blah blah. I remind you that it's already about one in the morning, 15 hours of driving and the nerves are just at the limit.

It is hard to imagine in my situation people without knowledge of English and a car. After long negotiations, the guy found the room that I ordered, by pure chance, but this room is like a reserve and you can’t just change it! Needed on Booking. com to cancel the booking and pay 15 €, I did not dare to do this for a long time, because I understood that I could not leave a review and claims there and there was still no certainty whether they would still withdraw money for the cancellation.
But I really wanted to sleep, so I canceled and went to bed. I thought everything was fine, but in vain. The new room turned out to be exactly the same as the first one, only with two beds, and the stench is so...I don't know what the smell of cadaveric poison is, but I think that was it. Someone must have died there the day before.

I simply didn’t have the strength anymore, I just had disappointment and despair. I returned to the first room, it’s good that they didn’t pass it from the second room, took the mattress and threw it on the floor. So mom and son slept on the bed, I on the floor. Breakfast sucks!! !