average hotel and terrible service

Written: 7 november 2012
Travel time: 28 october — 5 november 2012
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 2.0
Cleanliness: 4.0
Food: 5.0
Amenities: 4.0
The hotel has well furnished rooms and a nice swimming pool. But if you have not booked a Pool-view room (tour operators do not do this because of the difference in price), then you will definitely be accommodated in a room overlooking the road or in the basement. The road is very busy and buzzes all night. All requests to the reception regarding relocation are a waste of time. Even if the hotel is 1/3 occupied, you will never be moved to a normal room without an additional payment of 150 shekels per day. At the same time, they can promise you every day to be relocated tomorrow, in 2 hours, etc.
The bed was changed for us 5 days after urgent requests and tips to the maids.
The water in the pool is ice cold, it is not heated at all, and you can cook in a small jacuzzi.
To get to the sea on busy roads for 15-20 minutes.
The breakfasts at the hotel are average (a mixture of herring and cheeses) and the dinners are good.
So, if possible, look for another hotel.
Translated automatically from Russian. View original