Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
4.0
Cleanliness:
2.0
Food:
2.0
Amenities:
3.0
I want to warn everyone who wants to visit this hotel about the useless waste of money, nerves, and ruined vacation. I was in this "hotel" for 4 days with my family, I wanted to celebrate my birthday with a buzz, and as a result, I still disentangle the consequences. Everything in order:
1. Cleanliness - no one knows the meaning of this word in this hotel: hair, dead insects and plastic glasses floated in the pool with water of the Dead Sea all 4 days of stay. Sparrows flew around the "hotel" and shitted on interior items - one such cake lay unnoticed by the staff for 2 days. The elevators and windows of the room were covered in oil stains and greasy fingerprints. I was especially struck by the blatant unsanitary conditions in the dining room: all 4 days my family and I watched how black boys laid out cutlery, not holding on to their handles, but juicily grabbing the working parts of the cutlery with all five of them.
As a result, on my birthday, which fell on the day of departure, my dad and I felt unwell, and upon arrival home, my temperature rose to 38.5 and unbearable stomach pains and nausea began. As it turned out, the intestinal shelf. Nothing but the hotel menu, neither I nor my family ate in those days. The rest of the vacation, not to mention the birthday, I spent in a semi-conscious state in bed.
2. Food is very poor for the declared 5 stars: the breakfast was depressing with minimalism and monotony, there was no cappuccino. At dinner, the choice was better, but you couldn’t even take sweets in your mouth, one of the white desserts tasted like soap.
3. The room is not bad. The only thing is uncomfortable old mattresses, in which, lying down, you fall through, and in the morning you find yourself with pain in your neck and spine.
4. Spa - on the last day of the stay, the water was removed from the pool with hot and cold water.
And the day before, the tap with hot water in the hammam was torn off - for several hours, people entering it burned their feet with boiling water. At the entrance to the hammam, they did not hang a warning sign.
5. Staff. To avoid crowds and queues in the dining room, the administration turned the assembly hall with a stage opposite the reception into an additional catering point during meal times. So the food containers were right in the lobby (smells? ), and those who wanted to eat, after picking up the food, had to carry the plates through the lobby to the assembly hall. Arriving once again for dinner at an ordinary dining room, the girl Tiki at the entrance to the dining room refused to let us through, referring to the lack of seats and sent us upstairs to the assembly hall, stylized as a dining room. After an argument, she finally graciously let our family through, and to our surprise, the dining room was half empty.
Before we had time to sit down at the table, after us, without a single problem, a dozen people of eastern nationality (immigrants from Morocco, Yemen, of whom the overwhelming majority among the administration) passed. To my question about discrimination, addressed to the girl Tiki at the entrance to the dining room, the answer was: "It's not my fault. It was an order from the higher authorities. "
Draw your own conclusions.
1. Cleanliness - no one knows the meaning of this word in this hotel: hair, dead insects and plastic glasses floated in the pool with water of the Dead Sea all 4 days of stay. Sparrows flew around the "hotel" and shitted on interior items - one such cake lay unnoticed by the staff for 2 days. The elevators and windows of the room were covered in oil stains and greasy fingerprints. I was especially struck by the blatant unsanitary conditions in the dining room: all 4 days my family and I watched how black boys laid out cutlery, not holding on to their handles, but juicily grabbing the working parts of the cutlery with all five of them.
As a result, on my birthday, which fell on the day of departure, my dad and I felt unwell, and upon arrival home, my temperature rose to 38.5 and unbearable stomach pains and nausea began. As it turned out, the intestinal shelf. Nothing but the hotel menu, neither I nor my family ate in those days. The rest of the vacation, not to mention the birthday, I spent in a semi-conscious state in bed.
2. Food is very poor for the declared 5 stars: the breakfast was depressing with minimalism and monotony, there was no cappuccino. At dinner, the choice was better, but you couldn’t even take sweets in your mouth, one of the white desserts tasted like soap.
3. The room is not bad. The only thing is uncomfortable old mattresses, in which, lying down, you fall through, and in the morning you find yourself with pain in your neck and spine.
4. Spa - on the last day of the stay, the water was removed from the pool with hot and cold water.
And the day before, the tap with hot water in the hammam was torn off - for several hours, people entering it burned their feet with boiling water. At the entrance to the hammam, they did not hang a warning sign.
5. Staff. To avoid crowds and queues in the dining room, the administration turned the assembly hall with a stage opposite the reception into an additional catering point during meal times. So the food containers were right in the lobby (smells? ), and those who wanted to eat, after picking up the food, had to carry the plates through the lobby to the assembly hall. Arriving once again for dinner at an ordinary dining room, the girl Tiki at the entrance to the dining room refused to let us through, referring to the lack of seats and sent us upstairs to the assembly hall, stylized as a dining room. After an argument, she finally graciously let our family through, and to our surprise, the dining room was half empty.
Before we had time to sit down at the table, after us, without a single problem, a dozen people of eastern nationality (immigrants from Morocco, Yemen, of whom the overwhelming majority among the administration) passed. To my question about discrimination, addressed to the girl Tiki at the entrance to the dining room, the answer was: "It's not my fault. It was an order from the higher authorities. "
Draw your own conclusions.
Translated automatically from Russian. View original
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