Strongly not recommended to visit!

Written: 2 february 2019
Travel time: 6 — 11 january 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 2.0
Food: 1.0
Amenities: 2.0
Let's start with a good moment (it's the only one) - a well-maintained large area, relatively clean... relatively!
Minuses:
1. - watering this landscaped area with water from the sewerage, as evidenced by a distinct smell, well known to everyone, while it is not possible to be on the street, on the terrace, and even the closed door in the room does not help. Also in the room you will eat at night, namely, eat, mosquitoes. The administration is not aware that in other hotels in GOA, without undeserved stars, it is in the order of things to have a working mosquito in the room. But we did not yet know that the most "exciting" was ahead of us (be sure to read to the end);

2. - there was no hot water. Since we were the first time in GOA, we thought that this was in the order of things (the water is heated in barrels and cooled down at night), my wife took a shower screaming, but I patiently accepted this as the norm and did not take action. In fact, she was absent for 2 days for an unknown reason, then she just went, which of course we were immensely pleased with this fact.
3. - plumbing was leaking and at night it was clearly audible and always wet in the bathroom, if you can call it that. There was a bucket included, which we used to collect drips, which helped to avoid dampness, but did not get rid of the noise;
4. - the safe did not work upon check-in, which we immediately noticed by calling the reception. A hotel employee came and, with general help, we came to the conclusion that the batteries were dead, they were replaced, but after manipulating the employee’s safe and the endless squeak of the device, after half an hour it stopped showing signs of life at all (apparently the safe was not in demand before us). The next day, another person returned, took off the fee and was like that with the words: but wokking. After a reminder of myself on the 3rd day, the issue was resolved and again we were happy as children.
We thought: maybe it's the policy of the hotel to plunge us into a nightmare and then take part in our problems, solving them, but let's face it, this quest is too expensive! By the way, there are no Russian channels, TV, if you are used to watching at night, that is, a local music channel, can help you calm down);
5. - the public of the hotel is 70+ Europe and "rich" locals from New Delhi, etc. They don’t put Russians in anything, the attitude is felt, despite the fact that our state, represented by my father, has long provided assistance to India, ranging from weapons to human resources (this is a subjective opinion regarding this particular hotel);
6. - own beach. . . it doesn't exist!! ! You have to go to the sea 250 meters from our house and the main building, of which 100 meters along the sand from which you will already be left to yourself (one wife was afraid to go beyond the territory)... Here are merchants who will not lag behind and just passing by Hindus will pester with their phones (selfies), services and just chat (we didn’t want all this, because we just came to relax from this).

7. - sunbeds on the beach, relatively not far from the sea, are provided after you say "ok" after reading that you owe 500 rupees (I note that this is a private beach, which is indicated on all official sources), and those sunbeds that cost on the territory of the hotel and border on the beach 100 meters from the sea, lined with lured traders, who will also not let you lie quietly, because. they speak all languages ​ ​ and I watched them there from the very morning until sunset and listened to what I promised them yesterday to buy their junk from them! On these beds you will also not be allowed to drink, eat and sunbathe, if you did not order it in their restaurant 4 times more expensive!! ! You will not get Internet in the restaurant, on the sunbeds and the beach, only in the reception area!
8. - If, in spite of everything, you still have a desire to stay there, you have a broad Russian soul, you came in peace and went to dinner for 1500 rupees and got poisoned! , drank wine and decided to dance to local music, then be prepared that the next morning you will be told that you will be evicted from the hotel with the police.
9. - After everything, we decided not to stay at the hotel and went to travel around Calangute and on our return we found paper glued to the door from the hotel guide Igor, who had never been seen that we had to leave the hotel tomorrow or the police would be called (attached letter). After calling his mobile number, he explained that we violated the rules of the hotel and they have the right to evict us and the hotel is holding money, with the motivation that they drank alcohol (why then you sell them in a restaurant), danced, thereby disturbing the rest (funny) and went out to the beach with plates (I don’t eat with my hands in the sand, obviously the wrong address)!
10. - the next day after our NOT eviction, the inaction of the guide and the tour operator Aneks tour (they were also contacted by the local representative office), we turned off the light in the house in the heat (we did without the police). Then we were left to ourselves (I remind you that according to the law, the tour operator is responsible for us). Transfer and further accommodation fell on our shoulders (if there is no money in excess of what was planned, get ready to find it in order to at least get to the Russian consulate in New Delhi. When leaving, they took money for everything that was possible, including for a sheet, which was soiled by their own ta-ta made on their beach, ATTENTION! in the amount of 3500 rupees and said that it is impossible to pay with a card, i. e. in your pocket (they even fool their hotel management). from the hotel it is also 4 times more expensive. The guide was notified of the location, but no one else was looking for us, they didn’t deal with the problem, they didn’t take us back to the plane and in general they frankly spat on us. But this doesn’t take us, there were many places where we lived -saw, there is something to compare, including another hotel in the Morjim area, where we were not allowed to spoil our impression of GOA and everything was exceptionally good and even more!

Here you have 1 point - "FOR" and 10 - "AGAINST" (not counting the little things). A quick question: how many stars does the hotel really have?!
Come to this wonderful state of GOA, but bypass this hotel if you do not want adventures with local flavor that impose and leave no choice!
Translated automatically from Russian. View original