Terrible hotel, do not recommend

Written: 22 january 2019
Travel time: 9 — 21 january 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 1.0
To begin with, this is not a 3 * hotel, as Anex sells, but a rooming house for surfers. In the so-called room, a four-poster bed that served as a closet, a mirror on the wall and a narrow shelf, a dryer is everything. There is also a toilet with a sink and a cold shower built into the wall. Hot water is not provided, as stated by the owner, who introduced himself as Pavel. To get into this “number” - we lived at 41, you need to climb a very steep staircase to the second floor and further along the metal one to the 3rd floor. After a complaint on the Internet to the representative of "Anex" Svetlana, we were hung up on the 8th day with a water heater. Cleaned the room for 13 days 1 time for an additional fee. Towels are not changed - for the entire period 1 faded green - former beach towel (it seems that some tourist forgot about 5 years ago), when trying to change it after 7 days, they asked me 5 times if it was dirty, they took it, dried it and gave it back, I didn’t see that something was erased. The air conditioners are old and leaking. When taking a shower, you stand ankle-deep in water, there is no drain - a small hole in the wall. The owner is only concerned with extracting more money from tourists: for Windows on the ocean - 10 dollars a day, offers excursions at an inflated price. If you don't pay extra for anything, he doesn't care about you. Not a single "tuk-tuker" and taxi driver knows this "hotel", as the new name is written on the wall, and the sign on the street is "Hansa surf". In the restaurant: you need to go to the reception, point your finger at whatever you want, the girl writes it in her journal, then you come back to pay.
Translated automatically from Russian. View original