Nightmare!!!! Horror!!! This hotel is not for tourists

Written: 5 january 2016
Travel time: 25 december 2015 — 2 january 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Nightmare!!! ! Horror!! ! This hotel is not for tourists (stay 1 night) and certainly not for a quiet family holiday.
But everything is in order:
Clearly, a budget vacation, 2 * - but what we saw exceeded all our expectations and fears.

1. The hotel is clearly not on the first coastline. Refrigerator and lockers in the hotel did not exist. The bed is covered with a sheet, no other sheet was supposed to cover. During the entire stay in the room, the room was never cleaned, towels were not changed. They just forgot about us. We reminded ourselves, but... As such, there is no hotel territory. In front of the entrance there is a large parking lot for vehicles, a restaurant hall and a swimming pool - that's the whole territory. It takes 25-30 minutes to go to the ocean. The hotel is picturesquely located in the middle of the village of local residents. There are no cafes or shops for tourists. Local residents do not need these institutions. In a bistro for locals (where they eat), tourists have nothing to do (dirt, garbage, unsanitary conditions, etc. ). The nearest cafes where a tourist can eat are located near the Tenzherin Hotel at a distance of 3-4 km. from Panorama Hotel. You can also eat in the hotel restaurant, but it’s not realistic at lunchtime (as a rule, weddings, corporate parties, birthdays and other Aboriginal holidays are celebrated there at this time). In the evening, the restaurant turns into a banal eatery, a wine glass. Locals buy alcohol (mostly middle-class young people) and come to drink it in a restaurant. Some are taken out by the arms after supper. Whole families (5-10 people each) also come to have lunch and dinner. I understand that this is the only place for people with average incomes and generally with money where you can spend time culturally. So it is clear how and in what company you can eat. In English, the waiters almost do not understand and cannot tell what kind of dish this is.
2. You can’t sit near the ocean all day and you won’t be able to go to it several times a day. The hotel has a swimming pool. But starting from 12-00 the hotel administration sells tickets to the pool to local residents. Agree, when you want to swim after a tiring transition from the ocean, and locals are splashing around you, sneezing, spitting, you somehow don’t want to go into the pool.
3. New Year's dinner was paid by us at home in the amount of 80 US dollars (for 2 people). Without this, we were not sold the tour. After meeting with our guide Svetlana, it turned out that no one was going to feed us with a festive dinner. As a result of difficult negotiations with the guide, we were told that at 19-30 we (my wife and I and another couple) after an hour's delay were taken (30 minutes drive) to the 2 * New Wadduwa Beach hotel. The question is why not in the Tenzherin 4 * hotel, it is much closer and the same meeting organization (Tenzhenir Tours) settled tourists. Everything turned out to be very simple. At 4 * dinner was served as expected (for $ 80), and for New Year's dinner we were served a bottle of local whiskey (for four), 3 bottles of Coca-Cola, on a plate 3 pieces of hard meat, unknown origin, a piece of chicken drumstick, two pieces of sweet potato baked in foil. All this "New Year's dish of royal seafood", as promised by the travel agency where we purchased the tour, was decorated with a lettuce leaf and two slices of pineapple. For dessert, we were served) on a tea saucer 3 small pieces of banana, apple, orange. That's it for $80. New Year's grilled seafood was very tasty. We were shamelessly deceived and I'm not afraid of this word robbed. The holiday was completely ruined.
When we were picked up by a transfer to the airport, the guide who picked us up (local) was very surprised that we were relaxing in this hotel. He said that this is the only place where locals can drink and relax in civilized conditions.

We kindly ask tour operators (in particular "Let's go with us") not to offer a tour to this hotel. I still think they did it not on purpose, but simply because of their incompetence (they simply did not know what kind of hotel it was and could not warn customers about it).
Translated automatically from Russian. View original
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