I had to rush out of the hotel.

Written: 23 march 2014
Travel time: 25 — 26 february 2014
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 3.0
Food: 1.0
Amenities: 1.0
Brief summary: 2-star city hotel near the railway, in poor condition with terrible service.

There is a suspicion that the mass of positive reviews on it is a paid marketing company - in Sri Lanka it is cheaper than renovating a hotel and organizing quality service in it.

1. Location, territory, condition.
The hotel is located on the left edge of Colombo. It takes about 1 hour by taxi from Colombo airport. So long is obtained due to traffic jams in the city. Hotel transfer costs about 70 USD.
Almost immediately behind the hotel (right under the entrance to the hotel, about 100 meters from the entrance to the building) there is a railway with regular traffic on it.
The hotel does not have its own territory. To the left of the hotel is a nice sandy beach. There are no loungers. The pool is small.

The condition of the hotel is deplorable. Most of all, it resembles a pioneer camp from the times of devastation in the USSR. The walls are somehow plastered - everything is in mounds. The linoleum in the elevator is worn to holes.
Everything is saturated with the smell of dampness and mold. The left wing (when facing the ocean) is the worst. Slightly better in the right wing.

2. Environment.
Directly near the hotel there is nothing sensible except for taxi drivers and tuk-tukers. If you walk 300 meters from the hotel there are some restaurants. Somewhere further away there is a shopping center.
The restaurant "FishMarket" is open on the beach from 19:00. Tables are set right on the beach. You choose your own seafood, which is cooked right there. Highly recommend.

3. Rooms
The filling of the rooms is quite standard, but their quality is depressing. If repairs were done, then a very long time ago and according to the most economical scenario. Since the humidity is high and the ventilation seems to be economical, there is a strong smell of dampness and mold. You live like in a crypt. The floor is smooth ceramic tiles. From moisture, it fogs up and becomes slippery.
T. to.
from the side of the city along the hotel there is a railway, it is better not to get into the rooms facing this direction, even if the side view of the railway.
The ocean view rooms have a noise issue. This side of the hotel is directly above the ocean. It is constantly stormy and the waves crashing against the stones create a very strong noise. With an open window, noise above 70 decibels - this is similar to the volume of a child's crying - was measured by a "sound meter" - a program on a smartphone. With the eye closed and the air conditioner on - about 60 dB (like a loud conversation). With the air conditioner off and the window closed = 50 dB (normal conversation volume). In fact, sleep is impossible.
We had room 505. After we looked at the rooms in the right wing, it became clear that during the settlement we were deceived - they gave a room with a lower quality than we paid for.

4. Service is terrible.
After it became clear that it was almost impossible to sleep in the hotel, we were on 26.02.

2014 found on the Internet and looked at several other hotels and moved to Tangerine Beech (see my positive review on it).
The hotel refused to refund me the rest of the amount (it was paid from 02/25/2014 to 03/06/2014). At first they tried to refer to the fact that the reservation service would not pay them something. After I quoted the text from this service to them, referring to the hotel itself and offered to close the room and not rent it out during the period I paid, they stopped dodging and simply “sent” me.
Translated automatically from Russian. View original