Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
3.0
Cleanliness:
4.0
Food:
8.0
Amenities:
4.0
KOSGODA BEACH RESORT 4*
24.01. 2011 - 07.01. 2011 tour operator "Megapolus-Tours" is the host of Exotic Holidays, they are, as it turned out later, Global Holiday / Global Holiday, PR on the Internet on the forum site about Sri Lanka travellanka. en
So, the representatives of the host country did not meet us at the airport upon arrival and did not provide a transfer to the hotel (they booked and paid for the tour in October 2010), because they simply forgot about us, and only after calling the office in Sri Lanka Lanke, surprised employees asked us: "How did you get there? ". We, of course, were very confused, it turns out that no one was waiting for us !! ! !
Instead of the paid hotel in Wadduwa Willa Ocean View 3 * / 4 * Dbl Superior with breakfasts, we were offered another Kosgoda Beach Resort 4 * hotel as compensation for the "crumpled" meeting and additionally with dinners, assuring that the offer is much better than the hotel we paid earlier . But, if we don’t like it, then in 3-4 days we will be moved to the hotel we paid for.
Well, after a long flight with a transfer and the desire to quickly get there, take a shower, unpack our bags and relax, we agreed. They took us for quite a long time. We got there already dark. We got the keys, entered the bungalow ....to say that we quietly went nuts - to say nothing ! ! ! It was something: apparently, after the 2004 tsunami, hands never got around to repairing it.
Bungalow No. 110
The shower column fell off in an attempt to take a shower after arrival, water practically did not flow from the watering can, the lamp over the mirror burned out, the trough itself instilled a terrible fear, the bath mat resembled a floor rag at the Hammer and Sickle factory, not to mention the complete absence of a hot water in a 4-star hotel))) . The handle in the bathroom was changed under Tsar Peas - antiques!
In the closet, in the drawer, the previous guest (apparently leaving the terrible walls in a hurry) left his clothes: swimming trunks, underpants and other underwear))) The air conditioner growled and shook, but did not fulfill its direct duties.
Until 12 midnight, I fought with representatives of the tour operator and hotel workers in order to achieve more or less decent conditions for further living. Finally, by midnight, I received the key to another bungalow No. 104. Looked before agreeing to move. I checked the condition, the operation of the shower, taps, toilet, electricity, the refrigerator was turned off, there was no hot water, so it did not appear until the end of the stay. WARNING to tourists! ! ! Be careful with in-room safes! Before leaving the room, and after entering the code to close the safe, after clicking MAKE SURE it is really locked. Our lock worked 4-6 times. So be careful otherwise...
The next day, another drawback was revealed: leaving the room for breakfast and closing the door, accidentally pushing it, it became clear that it did not lock, but opened again easily and simply. Elementary, the dog does not enter the groove, and the door does not lock! Come and take what you want! ))) While informed at the reception, the husband decided to correct the situation on his own. (It was necessary to take a set of tools and an electric drill with you! ) They waited a long time for the "masters", and the masters could not figure out how to fix this problem until the husband explained to them HOW! ! ! In short, the loafers of the hotel do not want to do anything, only under duress! I had to not only explain my problem in English, but also give them a paper written in English, otherwise they would "forget" your requests! )))
Well, then everything is as usual!
They left a set of towels for two, but I want a personal one, and not to share with my husband!
They referred to the shortage and problems (but these are not my problems), so after 5 minutes they were already hanging. Water was supplied every other day, the refrigerator (mini bar) was turned on the next day, after written! receptionist calls. Bed linen was not changed very often, and maybe not changed))). The power went out all the time, sometimes for the whole night. The TV worked, well, even to say that it's bad is to say nothing. I have never been able to listen to the news normally, let alone watch it. The blue screen alternated with wheezing stripes, but basically there was a "blue screen of death"))) That's it! Tired of writing about "charms".
From the good: the territory is well-groomed, with flowers, bushes, palm trees and animals, on Saturday an excellent evening program with traditional dances is super, and the singers are cool, not all, however, some "gave a cock", and "Vladimir Central" killed on fall! ! !
I liked the food - the merit of the chef, as they assured me, from the Hilton, from which I did not understand. )))
Briefly speaking! Until I come and explore the entire hotel after the renovation, I will not offer it again. This is not the first complaints about the numbers. Either ants, or some other crap. I will open this topic again after I inspect the entire hotel myself. "
It is very dishonorable, especially for tourists who are going to go to Sri Lanka and are trying to get at least some TRUE information on staying in this sufficiently unknown and still scarce information about the country and hotels
24.01. 2011 - 07.01. 2011 tour operator "Megapolus-Tours" is the host of Exotic Holidays, they are, as it turned out later, Global Holiday / Global Holiday, PR on the Internet on the forum site about Sri Lanka travellanka. en
So, the representatives of the host country did not meet us at the airport upon arrival and did not provide a transfer to the hotel (they booked and paid for the tour in October 2010), because they simply forgot about us, and only after calling the office in Sri Lanka Lanke, surprised employees asked us: "How did you get there? ". We, of course, were very confused, it turns out that no one was waiting for us !! ! !
Instead of the paid hotel in Wadduwa Willa Ocean View 3 * / 4 * Dbl Superior with breakfasts, we were offered another Kosgoda Beach Resort 4 * hotel as compensation for the "crumpled" meeting and additionally with dinners, assuring that the offer is much better than the hotel we paid earlier . But, if we don’t like it, then in 3-4 days we will be moved to the hotel we paid for.
Well, after a long flight with a transfer and the desire to quickly get there, take a shower, unpack our bags and relax, we agreed. They took us for quite a long time. We got there already dark. We got the keys, entered the bungalow ....to say that we quietly went nuts - to say nothing ! ! ! It was something: apparently, after the 2004 tsunami, hands never got around to repairing it.
Bungalow No. 110
The shower column fell off in an attempt to take a shower after arrival, water practically did not flow from the watering can, the lamp over the mirror burned out, the trough itself instilled a terrible fear, the bath mat resembled a floor rag at the Hammer and Sickle factory, not to mention the complete absence of a hot water in a 4-star hotel))) . The handle in the bathroom was changed under Tsar Peas - antiques!
In the closet, in the drawer, the previous guest (apparently leaving the terrible walls in a hurry) left his clothes: swimming trunks, underpants and other underwear))) The air conditioner growled and shook, but did not fulfill its direct duties.
Until 12 midnight, I fought with representatives of the tour operator and hotel workers in order to achieve more or less decent conditions for further living. Finally, by midnight, I received the key to another bungalow No. 104. Looked before agreeing to move. I checked the condition, the operation of the shower, taps, toilet, electricity, the refrigerator was turned off, there was no hot water, so it did not appear until the end of the stay. WARNING to tourists! ! ! Be careful with in-room safes! Before leaving the room, and after entering the code to close the safe, after clicking MAKE SURE it is really locked. Our lock worked 4-6 times. So be careful otherwise...
The next day, another drawback was revealed: leaving the room for breakfast and closing the door, accidentally pushing it, it became clear that it did not lock, but opened again easily and simply. Elementary, the dog does not enter the groove, and the door does not lock! Come and take what you want! ))) While informed at the reception, the husband decided to correct the situation on his own. (It was necessary to take a set of tools and an electric drill with you! ) They waited a long time for the "masters", and the masters could not figure out how to fix this problem until the husband explained to them HOW! ! ! In short, the loafers of the hotel do not want to do anything, only under duress! I had to not only explain my problem in English, but also give them a paper written in English, otherwise they would "forget" your requests! )))
Well, then everything is as usual!
They left a set of towels for two, but I want a personal one, and not to share with my husband!
They referred to the shortage and problems (but these are not my problems), so after 5 minutes they were already hanging. Water was supplied every other day, the refrigerator (mini bar) was turned on the next day, after written! receptionist calls. Bed linen was not changed very often, and maybe not changed))). The power went out all the time, sometimes for the whole night. The TV worked, well, even to say that it's bad is to say nothing. I have never been able to listen to the news normally, let alone watch it. The blue screen alternated with wheezing stripes, but basically there was a "blue screen of death"))) That's it! Tired of writing about "charms".
From the good: the territory is well-groomed, with flowers, bushes, palm trees and animals, on Saturday an excellent evening program with traditional dances is super, and the singers are cool, not all, however, some "gave a cock", and "Vladimir Central" killed on fall! ! !
I liked the food - the merit of the chef, as they assured me, from the Hilton, from which I did not understand. )))
Briefly speaking! Until I come and explore the entire hotel after the renovation, I will not offer it again. This is not the first complaints about the numbers. Either ants, or some other crap. I will open this topic again after I inspect the entire hotel myself. "
It is very dishonorable, especially for tourists who are going to go to Sri Lanka and are trying to get at least some TRUE information on staying in this sufficiently unknown and still scarce information about the country and hotels
Translated automatically from Russian. View original
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