Bad service, good sea

Written: 3 march 2020
Travel time: 10 — 21 february 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 2.0
Food: 3.0
Amenities: 1.0
We stayed at the hotel for 12 nights. 4 adults. We settled in almost immediately. Two rooms on the first floor, near the reception. This is where the positives end.
1. The room was cleaned badly. The floors were never washed. Towels changed dirty for the same all stained. Bed linen was changed once every two weeks and it would be better if they didn't. A very washed brown sheet. Now +. There was water in the room every day for two bottles. Coffee and tea almost always.
2. Sea. Since it was February, there were still waves. It was not always safe to get out of the water. The water is translucent which is a plus. Minus - immediately near the coast is very deep. I do not recommend swimming for children. Literally one meter shallow and further cliff. Minus - the sand on the beach is not bad, but it is not cleaned well. There is a lot of dog excrement, so I advise you to always look under your feet. Plus, they played volleyball on the yarn.

3. Food. Definitely a three. For breakfast there were: scrambled eggs, hard boiled eggs, bacon, jam, buns, fresh juices in half with yuppie powder. But the most unpleasant thing is when you pay for a buffet, and they give you fruit in a small piece. Those. you stand and wait for the waiter to cut off a piece of pineapple, then ask what else you want, and will cut a small piece of watermelon for a long time and slowly, it feels like they have fruits worth their weight in gold, so you can’t take them yourself. The coffee is disgusting - just water. We dined at the hotel restaurant, as there are no lunches on the beach either. In the hotel restaurant, all dishes are a la carte and their choice is small. We dined in cafes on the right side, if facing the sea. Plus - in "Tartarug" a neighboring hotel - a good restaurant.
4. The attitude of the staff is amazing. Nobody greets anyone. If you ask for a menu or a bill, you will have to wait 30 minutes. Tables are not wiped, napkins, cutlery, everything you need to ask. The most disgusting staff I have ever met. Complete indifference to everything. Once they burned a pizza, brought it, and did not even apologize. The general manager, a woman, very thin and tall, does not consider it necessary to greet at all.
5. Excursions. I do not recommend taking tours. Everyone was disappointed by the so-called "Safari" - it was dusty and shaky, there were no animals to be seen. Try to give money without change. Very reluctant to give change in restaurants and tuk-tuk. The price of a tuktuk to Halle is 300 rupees there and 300 back. Be sure to bargain, otherwise you will be taken for suckers. A lot of beggars.
In general, only the sea saved the rest. The hotel is worth a solid three stars and no more. I hope my review will help someone make a choice of a hotel. Yes, and beach towels in the literal sense, you need to "deserve". To beg for a long time and in vain to be extradited. Overall, this hotel is overpriced.
Translated automatically from Russian. View original