The only plus is the location

Written: 11 january 2018
Travel time: 18 december 2017 — 10 january 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 3.0
Cleanliness: 2.0
Food: 5.0
Amenities: 8.0
We want to write a review, maybe it will help you make the right decision to settle here or not.
So here it is! Be prepared for the fact that you will not be immediately settled in your booked room !! ! And you will have to live overnight, or even for several days, in a hut - in room number 10, or even in another hotel! Upon arrival at the hotel, you will be warmly welcomed by the owner Ahsoka, he will be very kind and polite to you and will begin to tell you that you have booked a wonderful room, but, unfortunately, the light does not work there (as we later learned from someone that the faucet, air conditioning, etc. did not work). . e) that tomorrow it will be repaired and you will be able to move in. Of course, we were very upset at once, but we believed and agreed without swearing. The next morning we found out the truth! Due to the fact that the hotel is overcrowded, there are simply not enough places and every day there are fraudulent transfers of guests from room to room. Every day people came to settle in and everyone went through number 10 - we called it "quarantine" among ourselves. Someone was even less fortunate, they lived in another hotel in the same hut, or they were taken a few ki from the hotel and they said that they would be brought to the beach by tuk tuk every day. Scolding with the owner sounded every day! You will be very lucky if they settle at least on the second or third day in your room. And you will have to sit on your suitcases instead of completely relaxing and starting to rest. Most likely this happens only during the peak time of the holidays, if you go out of season, then everything should be fine.
CLEANING. Every day a guy comes up and asks if we should clean the room today, once they gave us the key and agreed. Cleaning is that you will fill your own dirty bed on the bed and that's it! What kind of change of towels and linen is there, what are you talking about? They swept the floor a little and still there was a lot of sand, I didn’t even put my nose on the balcony, although there was a trash can that had to be thrown away. Then the guys said that they need to be asked to change the bed and towels, and they will do it with a displeased look! Beach towels were not given to us at all, only for the shower. If we get lucky.

BEWARE THEFT. Two families were robbed in our presence, they steal part of the money, not all of it. kind of smart. There are no safes, so take suitcases with locks, store money there or carry it with you, which is not an option, you can leave it in the safe with the owner. Which is also nonsense, they will know how much money you have.
FOOD. Breakfast is the same every day, scrambled eggs, two sausages, yogurt diluted with water, bread, tea or coffee to choose from. If you want variety, go somewhere to have breakfast in cafes or say that you are leaving and ask for breakfast to go. They will boil one egg for you, make sandwiches with cheese and put a banana.
The hotel treats well only with foreign guests, this does not apply to Russia and Ukraine. If you come tomorrow at the same time as an American, they will first lick one place, and then they will serve you.
FROM THE PLUSES large room, bed, shower, air conditioning, fan, TV, wardrobe, balcony (in general, everything is as in the photo) view from the room to the ocean, the sound of the waves, the hotel is right on the beach, good umbrellas and sun loungers. With this we were pleased. BUT again, be prepared for the fact that in addition to room 10, they have two more rooms without repair and you can be settled there on a permanent basis, if you look at the photo of the general view of the hotel, then this is a two-story building to the left.
BUT there are Party days, there is a club next to the hotel, you can hear music half the night in the room, it didn’t bother us, because after busy days it just cuts out, but if you are looking for a quiet place, you definitely don’t come here, all the sounds are heard in the room.
I've never written a review before, but it's just boiling over here. We hope it will be useful to you.
Rating 1! Sri Lanka is famous for its good-natured attitude, but here . . they steal and lie. For the view from room 10
And so we had a wonderful vacation : ) Unawatuna is wonderful and next year we will definitely return, but not to this hotel.
Translated automatically from Russian. View original