Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
3.0
Cleanliness:
4.0
Food:
6.0
Amenities:
3.0
The big drawback is the lack of WiFi in the room. Moreover, available in the lobby is very unstable.
There is almost no hot water in the room in the house - no pressure or temperature. No hair dryer or refrigerator. There is no toilet brush in the toilet. Ventilation is only natural - through an open window.
Towels are completely absurd. At first, the two of us saw two washed-up towels, one small and one large. After I explained that there should be two sets of large and small, the small was changed to large. At first, a small towel was thrown at his feet in the shower, but he lay there for only one day and was also taken away. Detergents do not replenish given only one soap-tablet.
The hotel staff does not react quickly to all sorts of inconveniences that arise during the holiday. The Jacuzzi worked for two days, then broke down and no one repaired it before leaving. Hot water was not supplied to the room.
Two days before departure, the washing machine broke down and there were problems with beach towels. There are many birds in the hotel, but do not rush to clean up the consequences of their activities. In our house at the entrance, the wall was plastered throughout the holiday. The hotel service is very tasty on tip. You do not need to let the receptionist carry a suitcase to the room, because he expects $ 5 for it. When settling, they try to hint at a surcharge for the best room. Blank check forms can be signed by waiters as tips. Those who bring drinks, you can also give some of your drinks to the room, they are also happy to accept it.
As for all-inclusive, the system is incompetent because for our drinks (water-beer) you need to apply separately at the reception every day and then sign the bill. Juices also need to be ordered separately and signed for each glass.
When leaving for a tour, for some reason, only Ocean Villa does not give out lunch boxes and does not leave the evening for those who return later.
As for the tours themselves, the prices listed in the program are very high. We used the services of local guides. To their credit, many people are fluent in Russian and have not learned anything about English since the age of seven. Across the street from the main gate of the hotel behind the track lives a Sinhalese named Sam. We made three excursions with him for a rather modest fee and he offered a bonus trip to Gali. Very nice and nice person and his family.
The country has left an unforgettable impression, but the hotel does not encourage a stay in it. This is not surprising because after the thirty-year war with the northern separatists, which ended recently, tourism is just getting back on its feet.
There is almost no hot water in the room in the house - no pressure or temperature. No hair dryer or refrigerator. There is no toilet brush in the toilet. Ventilation is only natural - through an open window.
Towels are completely absurd. At first, the two of us saw two washed-up towels, one small and one large. After I explained that there should be two sets of large and small, the small was changed to large. At first, a small towel was thrown at his feet in the shower, but he lay there for only one day and was also taken away. Detergents do not replenish given only one soap-tablet.
The hotel staff does not react quickly to all sorts of inconveniences that arise during the holiday. The Jacuzzi worked for two days, then broke down and no one repaired it before leaving. Hot water was not supplied to the room.
Two days before departure, the washing machine broke down and there were problems with beach towels. There are many birds in the hotel, but do not rush to clean up the consequences of their activities. In our house at the entrance, the wall was plastered throughout the holiday. The hotel service is very tasty on tip. You do not need to let the receptionist carry a suitcase to the room, because he expects $ 5 for it. When settling, they try to hint at a surcharge for the best room. Blank check forms can be signed by waiters as tips. Those who bring drinks, you can also give some of your drinks to the room, they are also happy to accept it.
As for all-inclusive, the system is incompetent because for our drinks (water-beer) you need to apply separately at the reception every day and then sign the bill. Juices also need to be ordered separately and signed for each glass.
When leaving for a tour, for some reason, only Ocean Villa does not give out lunch boxes and does not leave the evening for those who return later.
As for the tours themselves, the prices listed in the program are very high. We used the services of local guides. To their credit, many people are fluent in Russian and have not learned anything about English since the age of seven. Across the street from the main gate of the hotel behind the track lives a Sinhalese named Sam. We made three excursions with him for a rather modest fee and he offered a bonus trip to Gali. Very nice and nice person and his family.
The country has left an unforgettable impression, but the hotel does not encourage a stay in it. This is not surprising because after the thirty-year war with the northern separatists, which ended recently, tourism is just getting back on its feet.
Translated automatically from Ukrainian. View original
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