Thefts at the Narutis Hotel

Written: 25 august 2008
Travel time: 27 august — 3 september 2008
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
We stayed at this hotel for one night before leaving home to see the city. The prices were very reasonable. In the very center of the city. But if we knew what it is fraught with and eventually ends, we would spend the night in some hostel.
We checked in at 2:30 pm and immediately left the room. And when they returned at nine in the evening, it turned out that they had stolen my laptop and mobile phone, and my friend had a blouse, in which, obviously, the laptop was wrapped. Things were opened, scattered, although the suitcases were not touched: obviously, the professionals worked, they knew that valuables were not transported in clothes.
What impressed me the most was the response of the hotel. I draw your attention - five-star! They began to play up, take statements from the door, camera and prevent us from contacting the police. Like, let's wait until tomorrow. And the next morning: "Let's wait until noon, until three, the director of the hotel will arrive... "

The director of the hotel arrived, said that they were terribly sorry, but at the same time no one offered to pay for the room, dinner, at least to give. In general, we constantly ran after the hotel workers to get some information, and they only gave us promises. The director vowed to compensate for everything, to write a letter confirming their desire, but it would be desirable not to go to the police. Moreover, he painted how they, satraps and monsters, will torment us, take testimony, in general, he would not wish such a fate to his worst enemy. Strange, isn't it? There is a kind of kid sitting in front of you with a cheerful smile and an open face, and he is sure that these girls will leave tonight, and it will be possible to quietly hush everything up.
As a result, we did not receive any letter of guarantee, we wrote a statement about the theft in their name and that's all... And at midnight of the same day we were leaving. And a big hello! Since we still had 6 hours before the train, we took a leisurely walk to the police station, where it turned out that we were not the only victims of this house of robbers. There also came two Frenchmen, one of whom pulled out a purse with all the money, documents and credit cards. But since he just went in and out of the hotel, it was difficult for her to make any claims. But it is a little alarming that during the day there were two thefts in the hotel, and one of them was directly in the room.
It all ended with the fact that no one was going to compensate me for anything, because, firstly, I turned to the police (! ), secondly, there is no evidence that I had this laptop with me at all, and, thirdly They are just as affected as I am. And they called me on my mobile and got rude. Here, and decide whether it is worth stopping here.
Translated automatically from Russian. View original