Отель не соответствует 4 звездам The hotel does not correspond to 4 stars

We went to Bar, because a sister lives near the city. We knew that this is a port city, so we chose the Princess Hotel with swimming pools. The dust in the room was not wiped off at all. Towels were changed every day, but instead of a face towel for a couple of days there were small foot towels, frayed towels. Bathrobes have not been changed in 12 days. Cotton pads and ear sticks are not provided. Linen was changed 2 times - 3 days after arrival and 1 day before departure. Dinner buffet without liquids. Towels in the pool are paid, although the guide at check-in said that it was free (with further clarification from her, it was said that we were "bred"). I asked the maid to iron the dress - in what form I gave it, in this form I received it. Russian channels went on for the first 6 days, then they said - there is no signal. The beach in front of the hotel is dirty, as is the sea. On check out we were billed for 2 bottles of wine which we didn't drink. They said it happens automatically when you take it out of the fridge. And I, who believed, had the sense to demand to bring this wine from the room and only then pay. According to my sister, Montenegrins are big freeloaders. Ecology does not bother them either, the sewerage of cities merges into the sea. Disappointment continuous, not matching the price and quality of service.